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Re: Data Collection Retry Timeout

 
Occasional Advisor

Data Collection Retry Timeout

Hello after Updating HP SIM to Version 5.2 with SP1 - Windows I get about 300 of this messages:

Event Name: Data Collection Retry Timeout
URL: http://ntrhe7.toennies.net:280/mxportal/MxContextLaunch.jsp?systems=lxrhe35_rib&tool=System%20Page
Event originator: lxrhe35_rib
Event Severity: Minor
Event received: 21-May-2008, 10:44:28
Event description: Data Collection retry was abandoned for this system at the end of the timeout period


Where can I turn off this messages?

Regards,

Peter
12 REPLIES 12

Re: Data Collection Retry Timeout

Good question - I saw the same thing. Did you find a resolution?

Jason
Frequent Advisor

Re: Data Collection Retry Timeout

same here.
It looks like there is a message for each system, which is monitored by SIM.
On the other hand, there is no task or task result within the task list (even "Task & Logs" - "View Task Results" or "View all scheduled Tasks") visible...

Did it occured only once, or have I to expect more "Spam- Storms" like this?

Regards
Jimmy
New Member

Re: Data Collection Retry Timeout

I've had the same problem when I've upgrading Hp SIM 5.1 vers 5.2
After the upgrade, you have to disabled the WBEM protocol in options, protocols settings, global protocol settings.
Regular Advisor

Re: Data Collection Retry Timeout

Hi

I did the same but the issue is not resolved

any new updates
Occasional Advisor

Re: Data Collection Retry Timeout

Hello,

now I have updated to:

Systems Insight Manager 5.3 with SP1 - Windows

but the same old 300 "Data Collection Retry Timeout" Messages appear.

Regards,

Peter
Regular Advisor

Re: Data Collection Retry Timeout

Peter,

Try this:

Go to options -> protocol settings -> global protocol settings and disable the checkboxes for WBEM, WS-MAN and DMI (suppose you're not using them).
This solved the problem for me.

HPSIM tries to collect data from all your servers with the protocols you enabled in options -> protocol settings -> global protocol settings, so if WS-MAN is enabled here, he will try to collect data with it. If your servers doesn't support this protocol, it generates this timeout message for each one of them.

Hope this helps.
Occasional Advisor

Re: Data Collection Retry Timeout

Thanks,

for the Info!
I have disabled the Protocols.
Lets wait and see if the Timeout appears

Regrads,

Peter
New Member

Re: Data Collection Retry Timeout

We have been having the same issue for along time. I tried the steps mentioned above and it didn't fix it.
Occasional Advisor

Re: Data Collection Retry Timeout

We also have this issue, we have over 5000 servers we monitor on 2 SIM boxes and ever since the monitored servers went to win2k3 with PSP 8.30 we get this issue.
HP SIM version did not change and neither did the hw on the monitored systems.
I also get this error when I try to login to some of the servers SMH. It show limited info on SMH. When I hit F5 it connects fine without any errors.

"A timeout occured while loading data from the HP System Management Homepage which may result in missing or incomplete information. See the HP System Management Homepage log for additional information."
Here is the error in SMH log.

"WARNING 3/29/2011 9:18:04 AM
UI Webapps Loading Timeout -- Nav Load Time: 20s [Webapp-List: hmanics || hmaserv || hmastor || HP]"