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тАО08-09-2013 06:44 AM
тАО08-09-2013 06:44 AM
Duplicate Alerts - SIM 7.2
I am getting duplicate alerts through HPSIM. See screen shot below to view the information of how I have automatic handling set up.
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тАО08-12-2013 12:49 AM
тАО08-12-2013 12:49 AM
Re: Duplicate Alerts - SIM 7.2
Hi,
I am not sure about others in here, but for me personally it is little bit hard to help you with lack of informations. Could you show tasks setup?
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тАО08-12-2013 07:20 AM
тАО08-12-2013 07:20 AM
Re: Duplicate Alerts - SIM 7.2
Attached are the tasks from HPSIM.
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тАО08-15-2013 06:25 AM
тАО08-15-2013 06:25 AM
Re: Duplicate Alerts - SIM 7.2
Is this enough information to continue? What additional screenshots do you need?
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тАО08-19-2013 04:30 AM
тАО08-19-2013 04:30 AM
Re: Duplicate Alerts - SIM 7.2
Hi
This does not help at all. You showed only names of scheduled tasks. Is it possible to post alert msg content? I thought your problem is not caused by tasks, but for exapmle iLO SNMP alerts + Insight Agents alerts which are sent from one machine at one time. This can cause doubled alerting. Anyway if you are talking about error events in HP please show me their content.
BR,
Martin
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тАО08-19-2013 12:25 PM
тАО08-19-2013 12:25 PM
Re: Duplicate Alerts - SIM 7.2
Duplicate Alert Content:
Alert #1
Event Name: (SNMP) coldStart
URL: xxxx
Event originator: xxxx
Event Severity: Informational
Event received: 18-Aug-2013, 23:10:08
Event description: A coldStart trap signifies that the SNMP entity, supporting a notification originator application, is reinitializing itself and that its configuration may have been altered.
Alert #2
Event Name: (SNMP) coldStart
URL: xxxx
Event originator: xxxx
Event Severity: Informational
Event received: 18-Aug-2013, 23:10:08
Event description: A coldStart trap signifies that the SNMP entity, supporting a notification originator application, is reinitializing itself and that its configuration may have been altered.
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тАО08-20-2013 01:16 AM
тАО08-20-2013 01:16 AM
Re: Duplicate Alerts - SIM 7.2
Hi,
This seems to be exactly what i have described i my previous post. Source in this case should be SNMP protocol. So this mean there is one action reported by two subsystems i guess iLO and Insight Agents. Please check your iLO settings via webbrowser (it is probably most comfortable UI) and settings of your Insight Agents (System Management Homepage or HP Notifier? not sure about it but i think it is accessible in Control Panel if you are using Windows Server OS).
I do not want to confuse you but i really think this system bahavior can be caused by this.
Btw : i think but i am not sure there is a possibility where ilo and Insight agents can forward their alerts to each other so check if this possibility is not set...
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тАО09-09-2013 11:44 PM
тАО09-09-2013 11:44 PM
Re: Duplicate Alerts - SIM 7.2
Hi,
Do you have any news in this case?
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тАО09-18-2013 02:49 AM
тАО09-18-2013 02:49 AM
Re: Duplicate Alerts - SIM 7.2
Btw how did you set up you SNMP strings? i think it may casue this problem too when READ and READ_WRITE SNMP strings are pointed to the same machine.
It worked for me a long time ago.