ESX HP Agents and HP SIM

[malnic]

I have 6 ESX servers (6 x BL460 in 7000 series chassis), each with v8 of the Agents for ESX v3.x installed. I can browse to the system management homepage from my HP SIM server, https://ESXserverIP:2381 no problem, and i get the full detail.

However, when i add/discover the ESX servers into HP SIM, 2 things happen:

1) HP SIM detects the IP, but provides no product info, no OS info, etc

2) The blade is also detected in the following format: M2A1_BLC03_4-FRONT
in Encl. BLC03

All 8 eight switches and both OA's are detected correctly.

I have another 8 ESX servers elsewhere, with their own SIM server, and all works fine.

The only difference is that on my non-working solution, the OA's and switches are sitting on a different network subnet to the IP's being used for discovery on the ESX servers, and the two IP ranges cannot talk to each other. However, i can't see this being an issue....?!?!

Anybody any ideas?

[Ervinck Kevin]

Some things you can try that comes to my mind:

first of all, make sure you have correctly configured SNMP (there is where SIM gets it's information!

Other things:

-Add tcp.in port 2301 to the firewall rules
-Do a identify systems

-Add the ESX servers via the DNS name instead of the IP.

Let us know the results..

Kevin

[Ervinck Kevin]

Tip:
You can check with Options / 'Identify Systems' whether HPSIM detects SNMP on the ESX.

[malnic]

I've opened 2301 on the ESX firewall.

SNMP is working, as i receive test traps i send from the ESX server.

I'll try adding via the DNS name, rather than IP.

[malnic]

Adding via DNS name has not made any difference.

[Ervinck Kevin]

Can you post the output from 'Identify Systems' from one of the ESX servers?

[malnic]

Starting identification process...
Checking for known running web servers.
Checking for System Management Home Page and other HP web agents.
Received a response from the system management homepage, this system supports SMH.
Checking for WBEM support on system.
This system does not have any SMI-S CIMOM installed
This system doesn´t have a server CIMOM installed, or cannot connect to it using all credentials specified
Running WBEM rules based identification.
Cannot get ComputerSystem WBEM/WMI data from the system
Running WS-Man identification.
Checking for SNMP support on system.
The system did not respond to SNMP, verify security settings and community strings.
Running SNMP base Cluster identification using common cluster MIB.
This was not a system with the common cluster MIBs supported.
Running HP ProLiant management agent identification
The system does not support SNMP.
Running HP NetServer identification.
The system does not support SNMP.
Running HP-UX SNMP identification.
The system does not support SNMP.
Running SNMP System Type Manager identification.
The system does not support SNMP.
Checking for DMI protocol support.
The system does not have Windows DMI support.
Running DMI System Type Manager identification.
The system does not have Windows DMI support.
Running HP-UX DMI identification.
The system does not have HP-UX DMI support.
Running HP/Compaq Desktop identification.
The system does not have Windows DMI support.
Running HP DMI Desktop identification.
The system does not have HP DMI Desktop support.
Running Generic DMI identification.
The system does not have Generic DMI support.
Checking for SSH protocol support.
The system supports SSH protocol
Running Storage identification.
Did not detect WBEM support on this system. Will not attempt storage identification. If this is a storage host, check WBEM credentials and make sure the providers and CIMOM are operational on the host.
Storage identification completed.
Running HP Service Guard Identification.
The system is not part of HP Service Guard cluster
idPluginStart.IPMCompatible
Running VM identification.
Checking for license data on system.
SMH trust status is false.
Running limited data collection for common attribute.
Done with limited data collection, checking retrieved data.
Building system relationships.
System identification done with this system.

[malnic]

Just noticed, i can PING from SIM server to ESX host, but not the other way. The SIM Server IP is NAT'ed, so there maybe a network/firewall change required.

[malnic]

Resolved.

I used the NAT'ed IP rather than the server IP.

Thanks all.