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Server Management - Systems Insight Manager
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Email Messages

 
Danielle Roach_1
Occasional Advisor

Email Messages

Hi,

I have setup alerts to email me when there are incidents on the servers. But when Backup exec needs a drive cleaning or the job fails it doesn't just email once it keeps going. Until the fault has been addressed. Can anyone tell me what I need to do so it only emails me once?

Many thanks

Danielle

5 REPLIES
S-tog a s
Frequent Advisor

Re: Email Messages

Hi Danielle,

Can I ask you how you've configured Backup Exec to send alerts to HPSIM!?!

Best reg,
-Claus-
Danielle Roach_1
Occasional Advisor

Re: Email Messages

Hi Claus,

I've configured Backup Exec to send email notification using SMTP but I have also configured the SNMP service to send alerts to the Sim Server.

Just to be on the safe side

Danielle
Danielle Roach_1
Occasional Advisor

Re: Email Messages

I would just like to add that this happens for any message. I have just sent a test trap from one of my servers and it keeps emailing me over and over with the test trap so I have to shut the Insight Manager service on the SIM server to stop the emails?
T. Vander Auwera
Frequent Advisor

Re: Email Messages

Which version of HPSIM are you using?
Danielle Roach_1
Occasional Advisor

Re: Email Messages

Thanks to all that replied. I've sorted this out. It was them same problem as the link below.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1050819