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Server Management - Systems Insight Manager
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Email and Critical Events

 
CJS
Occasional Advisor

Email and Critical Events

Hello all,
I have my SIM 5.1 on Windows 2003 with SQL05 backend.

I have a bunch of server in a group, and hardware polling on that group. Today I rebooted about 10 servers, of which I received only 1 notification.
An email is supose to be sent out for any critical event (node down etc.) for any server within that group.

Looking at the events, I no longer see System is unreachable events being created. During the time of the reboot, I show Cold Start Link Up. I dont see any System is unreachable events being created.

Any help at all would be great.
3 REPLIES
CJS
Occasional Advisor

Re: Email and Critical Events

I just verified on some machines in the group, when I reboot them, only Cold start Link up informational messages are generated.
CJS
Occasional Advisor

Re: Email and Critical Events

Anyone have any ideas?
Rob Buxton
Honored Contributor

Re: Email and Critical Events

System Unreachable is a result of the polling not a trap sent by the server.
By default hardware polling for servers is every 5 minutes, more than enough time for a server to reboot.
You can shorten the polling interval. I remove snmp from the default one and then have a hardware polling task just using snmp run every two minutes.
If the devices haven't been identified as servers then the hardware polling task for non-servers is every 10 minutes.