Error installing HP Insight Management Agents

[Alexey Gromov]

I am trying to install cp012575.exe on Windows 2008 R2. The installation process stops with the following message:
Service 'HP Insight Foundation Agents' (CqMgHost) failed to start. Verify that you have sufficient privileges to start system services.
The System Event Log contains these entries:
1. Service "HP Insight Foundation Agents" depends on "HP Insight Server Agents", which failed to start because of an error.
2. Service "HP Insight Server Agents" terminated unexpectedly. This happened (times): 14.
3. The Server Agents service version 8.50.0.0 has started.

SNMP is installed on the server. System is up to date.

[Cederberg]

have you tried right clicking the exe and choose run as administrator?

[Alexey Gromov]

Yes

[Sys Admin]

I am having a similar issue on a Proliant DL380 G5 2003 Server 64-bit R2 with cp013067 ( HP Insight Management Agents for Windows Server 2003/2008 x64 Editions Package. )

in event log: event 7034
"The HP Insight Server Agents service terminated unexpectedly. It has done this 1 time(s)."
and

"Faulting application cqmgserv.exe, version 8.60.0.0, faulting module cpqhlth.dll, version 8.60.0.0, fault address 0x0000000000020b1f."

I think this is possibly an x64 issue because installing the same packages on x86 servers has worked fine...

[Alexey Gromov]

Confirmed cp013067.exe installation error on Windows 2003 R2 x64.

[Martin G. Madsen]

Did anyone come with a solution ? after upgrade to rdp 6.2.0.16 with up rdp 6.2.1.7 i now got the same problem.

[Ludo972]

Hello,

For anyone who have the same problem,

You have just to install the SNMP services and it's OK

[shocko]

Is the native SNMP windows service installed/enabled? Not sure if by default SNMP service is installed on Windows 2008 R2

[PaulEC]

this is what worked for me - installed HP Insight Management WBEM Providers - then i  was able to install the other management agents and the services started.

see link

WBEM

[Manjun Wang]

Install WBEM, update all firmware drivers to latest version, install the latest version of management agent, in my case it is Proliant DL320e Gen8, Windows 2008 R with SP1, management agent latest version would be 9.30.0.0.