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Error installing HP SIM 7.2 on Server 2012

 
ptse
Occasional Visitor

Error installing HP SIM 7.2 on Server 2012

Hi,

 

Attempting to install HP SIM 7.2 CMS on a DL120 G7 physical server running Windows Server 2012 Standard, results in the following error during installation:

 

HP Systems Insight Manager Installer detected an unsupported operating system. For installation to proceed further, you must have a supported operating system. Refer to the HP Insight Management Support Matrix to review list of operating system requirements.

 

 

The server is fully updated with the .NET framework 3.5 and SNMP services installed. The only other services running on  this server are AD and DNS.

 

I have successfully installed SIM on a clean Server 2012 VM without issue. What could be causing the OS to be detected as being unsupported?

3 REPLIES
Manuelm_JY
Occasional Visitor

Re: Error installing HP SIM 7.2 on Server 2012

Hi,

 

I found a work around.

You can start the setup in compatibility mode.

 

Hope this helps.

 

lg

Manuel

ptse
Occasional Visitor

Re: Error installing HP SIM 7.2 on Server 2012

Thanks, running in compatibility mode has allowed the installation to at least start.

 

However, I'm not sure if it is related or not, but the installer is now hanging when installing the HP SIM service. Any ideas?

 

Log is below:

 

[Mon Jun 24 17:07:56 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/default.htm
[Mon Jun 24 17:07:56 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[06-24-2013][17:07:56][Install Shell]Startup
[Mon Jun 24 17:07:56 UTC+0100 2013]Install Shell:<DEBUG>bLaunchFromDVD =false
[Mon Jun 24 17:07:56 UTC+0100 2013]Install Shell:<DEBUG>bUpgradeDB =false
[Mon Jun 24 17:07:56 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/installshell.htm
[Mon Jun 24 17:07:56 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/banner.htm
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CheckForInstalledIM7()
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>Initialize()
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>URIDecode(sURI[C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>FindConfigFiles(sFolder[C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\hpsim] nType[2] aArray[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\hpsim\hpsim.icf] nType[2])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>FindConfigFiles(sFolder[C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\..\..\hpsimicf] nType[2] aArray[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\hpsimad.icf] nType[2])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not installable
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\openSSH.icf] nType[2])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\rsswm.icf] nType[2])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\sqlexpr.icf] nType[2])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\sysmgmt.icf] nType[2])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\vcrep.icf] nType[2])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\wmimap.icf] nType[2])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>FindConfigFiles(sFolder[C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\hpsim] nType[1] aArray[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\hpsim\hpsim.icf] nType[1])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>FindConfigFiles(sFolder[C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\..\..\hpsimicf] nType[1] aArray[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\hpsimad.icf] nType[1])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\openSSH.icf] nType[1])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\rsswm.icf] nType[1])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\sqlexpr.icf] nType[1])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\sysmgmt.icf] nType[1])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\vcrep.icf] nType[1])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\wmimap.icf] nType[1])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>FindConfigFiles(sFolder[C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\..\..\hpsimicf] nType[16] aArray[object])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\hpsimad.icf] nType[16])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\openSSH.icf] nType[16])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\rsswm.icf] nType[16])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\sqlexpr.icf] nType[16])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\sysmgmt.icf] nType[16])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\vcrep.icf] nType[16])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>LoadConfigFileType(sFileName[C:\Users\mattrobson\Downloads\SIM7200-win\hpsimicf\wmimap.icf] nType[16])
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\startup.htm
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>buildDocumentationSelect()
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:07:57 UTC+0100 2013]Install Shell:<DEBUG>AvailComponents()
[Mon Jun 24 17:07:58 UTC+0100 2013]Install Shell:<DEBUG>btnNext_onclick()
[Mon Jun 24 17:07:58 UTC+0100 2013]Install Shell:<DEBUG>CheckPrereqs()
[Mon Jun 24 17:07:58 UTC+0100 2013]Install Shell:<DEBUG>Debug Registry not set
[Mon Jun 24 17:07:59 UTC+0100 2013]Install Shell:<DEBUG>HKLM\Software\Hewlett-Packard\Systems Insight Manager\Settings\Version :undefined
[Mon Jun 24 17:07:59 UTC+0100 2013]Install Shell:<DEBUG>Exception caught [object Error]
[Mon Jun 24 17:07:59 UTC+0100 2013]Install Shell:<DEBUG> Silent Installation or IRS flag is set to false
[Mon Jun 24 17:07:59 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\syscheck.htm
[Mon Jun 24 17:07:59 UTC+0100 2013]Install Shell:<DEBUG>buildDocumentationSelect()
[Mon Jun 24 17:07:59 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:07:59 UTC+0100 2013]Install Shell:<DEBUG>buildJVMFileList()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>inspectSystem()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>installPreInstallComponents()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>checkForPreviousHPSIM()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>IsValidOracleServer()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>IsValidSQLServer()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>found x64 system
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Instances detected from native registry path:-undefined
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Instances detected from Wow6432Noderegistry path:-MSSQLSERVER
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Installed DB Instanced detected:-MSSQLSERVER
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\account-credentials.htm
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>buildDocumentationSelect()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>isDefaultInstanceName(instName[HPSIM])
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>populateInstanceSelectionType()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>getSQLInstances()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>found x64 system
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Instances detected from native registry path:-undefined
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Instances detected from Wow6432Noderegistry path:-MSSQLSERVER
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Installed DB Instanced detected:-MSSQLSERVER
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>populateDBInstances()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>UI Installation
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Reaching in DB subtitle
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>btnSQL_onclick()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>populateInstanceSelectionType()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>getSQLInstances()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>found x64 system
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Instances detected from native registry path:-undefined
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Instances detected from Wow6432Noderegistry path:-MSSQLSERVER
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Installed DB Instanced detected:-MSSQLSERVER
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>populateDBInstances()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>existingInstanceNameClick()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>populateInstanceSelectionType()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>getSQLInstances()
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>found x64 system
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Instances detected from native registry path:-undefined
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Instances detected from Wow6432Noderegistry path:-MSSQLSERVER
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>Installed DB Instanced detected:-MSSQLSERVER
[Mon Jun 24 17:08:10 UTC+0100 2013]Install Shell:<DEBUG>populateDBInstances()
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>btnNext_onclick()
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>DB Instance by default:-HPSIM
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>DB Instance Selected from UI:-MSSQLSERVER
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>test: bUpgrade = true 
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>DB Selected Host:-FSYDSDC01
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>DB Selected portNo:-1433
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>saveDBType()
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>validDBInformation()
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>isDefaultInstanceName(instName[MSSQLSERVER])
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>IsMSDEInstance(sInstanceName[MSSQLSERVER])
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>CheckDBServer(fnCallComplete[function])
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>IsWinXP()
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>isDefaultInstanceName(instName[MSSQLSERVER])
[Mon Jun 24 17:08:17 UTC+0100 2013]Install Shell:<DEBUG>CheckDBHost: cmd /c cd C:\InstallTemp & set JAVA_HOME=.\jre & set PATH=.\ & .\jre\bin\java -cp ".;.\jtds-1.2.jar" sql/SQLServer -h "FSYDSDC01" -pn "1433" -db "master" -u "%109%97%116%116%114%111%98%115%111%110" -dm "YDSHOSTING" -debug
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>CheckDBSrvComplete()
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>Return Code by Launch&Monnitor:- 32768
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>Return code : 32768
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>CheckDBServerCompleted(dwRet[32768])
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\install.htm
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>buildDocumentationSelect()
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>getComponentTableHeight(maxHeight[200] cellWidth[455] funcs[object] selectedOnly[false])
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\avail-comps.htm
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>Deleting temp file
[Mon Jun 24 17:08:18 UTC+0100 2013]Install Shell:<DEBUG>btnExpress_onclick()
[Mon Jun 24 17:08:26 UTC+0100 2013]Install Shell:<DEBUG>btnNext_onclick()
[Mon Jun 24 17:08:26 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\service-credentials.htm
[Mon Jun 24 17:08:26 UTC+0100 2013]Install Shell:<DEBUG>buildDocumentationSelect()
[Mon Jun 24 17:08:26 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:08:33 UTC+0100 2013]Install Shell:<DEBUG>btnNext_onclick()
[Mon Jun 24 17:08:33 UTC+0100 2013]Install Shell:<DEBUG>ValidateCredentials(sDomain[YDSHOSTING] sUserName[mattrobson] sPassword[**********])
[Mon Jun 24 17:08:33 UTC+0100 2013]Install Shell:<DEBUG>IsWinXP()
[06-24-2013][17:08:34][Install Shell]Generating xml file is done.
[Mon Jun 24 17:08:34 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\custom-summ.htm
[Mon Jun 24 17:08:34 UTC+0100 2013]Install Shell:<DEBUG>buildDocumentationSelect()
[Mon Jun 24 17:08:34 UTC+0100 2013]Install Shell:<DEBUG>getComponentTableHeight(maxHeight[330] cellWidth[650] funcs[object] selectedOnly[true])
[Mon Jun 24 17:08:34 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\custom-summ-table.htm
[Mon Jun 24 17:08:34 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:08:34 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>btnInstall_onclick()
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>ValidDiskSpace()
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>check space 1882345 1509
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>isDefaultInstanceName(instName[MSSQLSERVER])
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\custom-install-progress.htm
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>buildDocumentationSelect()
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>getComponentTableHeight(maxHeight[365] cellWidth[490] funcs[object] selectedOnly[true])
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>Load: res://C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\setup.exe/content\custom-status.htm
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>InstallComponent()
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>RunComponentInstall(fnInstall[function] nIndex[3])
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>launchAndMonitor dwRet == 0
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>component install Initial Start return code == 0
[Mon Jun 24 17:08:37 UTC+0100 2013]Install Shell:<DEBUG>window_onload()
[06-24-2013][17:08:40][HP Systems Insight Manager]DEBUG:ValidPrerequisites()
[06-24-2013][17:08:40][HP Systems Insight Manager]Startup.
[06-24-2013][17:08:40][HP Systems Insight Manager]DEBUG:ValidTCPIP()
[06-24-2013][17:08:40][HP Systems Insight Manager]DEBUG:ValidSNMP()
[06-24-2013][17:08:40][HP Systems Insight Manager]DEBUG:ValidScreenRes()
[06-24-2013][17:08:40][HP Systems Insight Manager]DEBUG:IsIM7Installed()
[06-24-2013][17:08:40][HP Systems Insight Manager]DEBUG:IsTopToolsInstalled()
[06-24-2013][17:08:40][HP Systems Insight Manager]DEBUG:ValidMDAC()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:InitializeSetup - valid pre-reqs
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:gsFullDNS = FSYDSDC01
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:GetInstallType()
[06-24-2013][17:08:41][HP Systems Insight Manager]install new
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:InitializeWizard()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateRadioButton()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateRadioButton()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CreateEdit()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:LoadSQLValues()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:NextButtonClick(1)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:welcome page
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:ShouldSkipPage(100)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:ShouldSkipPage(101)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:ShouldSkipPage(6)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:ShouldSkipPage(101)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:ShouldSkipPage(100)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:ShouldSkipPage(1)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:NextButtonClick(6)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:select dir page
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:ShouldSkipPage(8)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:ShouldSkipPage(6)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:NextButtonClick(8)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:UpdateReadyMemo()
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:ShouldSkipPage(8)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:NextButtonClick(10)
[06-24-2013][17:08:41][HP Systems Insight Manager]DEBUG:CurStepChanged()
[06-24-2013][17:10:10][HP Systems Insight Manager]DEBUG:PauseSIMForPatch()
[06-24-2013][17:10:10][HP Systems Insight Manager]DEBUG:Install Debug is detected! 
[06-24-2013][17:10:12][HP Systems Insight Manager]DEBUG:CurStepChanged()
[06-24-2013][17:10:12][HP Systems Insight Manager]DEBUG:CreateInitForm()
[06-24-2013][17:10:12][HP Systems Insight Manager]my msg -- ActiveLanguage = en
[06-24-2013][17:10:17][HP Systems Insight Manager]DEBUG:InitFrmOnShow
[06-24-2013][17:10:17][HP Systems Insight Manager]DEBUG:InitFrmBtnNotifyOnClick()
[06-24-2013][17:10:17][HP Systems Insight Manager]HP Systems Insight Manager installation completed.
[06-24-2013][17:10:18][HP Systems Insight Manager]DEBUG:Creating CLI executables via C:\PROGRA~1\HP\SYSTEM~1\postunzip.bat
        1 file(s) copied.
        1 file(s) copied.
        1 file(s) copied.
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[06-24-2013][17:10:18][HP Systems Insight Manager]DEBUG:FileCopyRecursive(C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\hpsim\..\..\..\docs\jpn\*.*, C:\PROGRA~1\HP\SYSTEM~1\doc\ja)
[06-24-2013][17:10:18][HP Systems Insight Manager]DEBUG:FileCopyRecursive(C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\hpsim\..\..\..\docs\eng\*.*, C:\PROGRA~1\HP\SYSTEM~1\doc\en)
[06-24-2013][17:10:18][HP Systems Insight Manager]DEBUG:FileCopyRecursive(C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\hpsim\..\updates\*.*, C:\PROGRA~1\HP\SYSTEM~1)
[06-24-2013][17:10:18][HP Systems Insight Manager]DEBUG:FileCopyRecursive(C:\Users\mattrobson\Downloads\SIM7200-win\hpsim\win\hpsim\..\updates\patch\*.*, C:\PROGRA~1\HP\SYSTEM~1\patch)
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:SetDefaultUsers()
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:ReplaceValue()
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:ReplaceValue()
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:ReplaceValue()
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:SetOpenSSHUsers()
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:UpdateDatabaseTemplates()
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:inside UpdateDatabaseTemplates()
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:username:- YDSHOSTING\\mattrobson
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:hostname:- FSYDSDC01
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:instance:- FSYDSDC01\
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:port:- 1433
[06-24-2013][17:10:21][HP Systems Insight Manager]DEBUG:ReplaceValue()

 

ptse
Occasional Visitor

Re: Error installing HP SIM 7.2 on Server 2012

Still having trouble with this if anyone can help.