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Error then I start Remote Support Software Manager

Mikael Oskarsson
Occasional Contributor

Error then I start Remote Support Software Manager

"Could not retrieve packages data due to following:
The command .....runchannel.exe
https://isee-updates.americas.hp.com:443/.....
was written c:\......\request.txt
but was not processed after 120000 millisecond.
I have installed this last year , and want to update but I only get this error.
RSSM is very very very slow.

Any Ideers?

Regards Mikael
2 REPLIES
NJK-Work
Honored Contributor

Re: Error then I start Remote Support Software Manager

Are you running this at the console of the server or through an RDP (Terminal Services) session?

Nelson
Mikael Oskarsson
Occasional Contributor

Re: Error then I start Remote Support Software Manager

I run it with console, not rdp.

Regards Mikael