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тАО05-09-2008 02:42 AM
тАО05-09-2008 02:42 AM
HP INSIGHT MANAGER CHECK SERVICE JUST HANGS
I have installed HP Insight Manager some time ago using if I recall a Windows domain admin account. It was later decided that the software should be able to work with local accounts so al services were cahnges to this. This again worked fine.
Recently however we cannot open the HP Inight maanger application it just hangs at the HP INIGHT MANAGER CHECK SERVICE.
We have tried reverting it back to use domain admin account stillno luck.
Our logs show event id 3
com.hp.mx.database errors errors accessing database
any ideas how to fix with reinstall/ reconfig the whole thing!
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тАО05-10-2008 12:22 AM
тАО05-10-2008 12:22 AM
Re: HP INSIGHT MANAGER CHECK SERVICE JUST HANGS
just check all database and username settings are fine in ur database.props file under c:\programfiles\hpsystems insught manager\config?
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тАО05-12-2008 08:01 PM
тАО05-12-2008 08:01 PM
Re: HP INSIGHT MANAGER CHECK SERVICE JUST HANGS
I encounted the same issue, the SIM hung-up at "Waiting for the HP Systems Insight Manager Web Server."
I could not see SIM loing session ?
Does any one know why ?
Thanks a lot.
Terence
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тАО05-13-2008 12:54 AM
тАО05-13-2008 12:54 AM
Re: HP INSIGHT MANAGER CHECK SERVICE JUST HANGS
See what it says?
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тАО05-15-2008 06:07 AM
тАО05-15-2008 06:07 AM
Re: HP INSIGHT MANAGER CHECK SERVICE JUST HANGS
Can you please cofirm what serivce I need to reconfigure to use this account - just the sql services or HP specific ones as well, please kindly let me know what services are install when HPinsight manger is installed, I will then use the domain account if required to get this working!!
Many thanks
Geeta
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тАО05-15-2008 07:36 AM
тАО05-15-2008 07:36 AM
Re: HP INSIGHT MANAGER CHECK SERVICE JUST HANGS
You need to change password for both MSSQL Server and SIM Services.
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тАО05-15-2008 07:40 AM
тАО05-15-2008 07:40 AM
Re: HP INSIGHT MANAGER CHECK SERVICE JUST HANGS
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тАО05-15-2008 11:25 AM
тАО05-15-2008 11:25 AM
Re: HP INSIGHT MANAGER CHECK SERVICE JUST HANGS
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тАО05-16-2008 01:29 AM
тАО05-16-2008 01:29 AM
Re: HP INSIGHT MANAGER CHECK SERVICE JUST HANGS
https://127.0.0.1:2381/cpqlogin.htm?RedirectUrl=/&RedirectQueryString=
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тАО10-27-2008 07:22 AM
тАО10-27-2008 07:22 AM