HP Insight Control for VMware vCenter 7.2 and C7000 Flex 10 Virtual connect - Diagram issue

[FranckF]

I have the following issue with HP Insight for vCenter 7.2 width a C7000 Flex 10 Virtual connect:

While everything on the "HP Insight Management" tab in vCenter is working just fine, I am unable to get the "Diagram" in the Networking sub-module to show up, all I get is a "There is no Virtual Connect information available for this host." (needless to say it is not the case). I triple checked the authentication account in the "Server Password Management" for the Virtual connect.

The only thing I could find that looks abnormal is the "hpuim.log" (see subset below) that keep having the same error over and over...

Any idea???

Thanks Franck

013-06-13 18:08:16,013 uim INFO UIMWEBapp thread Starting...
2013-06-13 18:08:16,013 uim INFO UIMWEBapp Thread Started...
2013-06-13 18:08:16,013 uimwebapp INFO https://0.0.0.0:3504/
2013-06-13 18:09:36,665 uim ERROR AggregateService failed for swd launchtools
Traceback (most recent call last):
  File "uim.pyo", line 186, in GET
  File "utils\rest.pyo", line 36, in get
  File "utils\rest.pyo", line 33, in request
  File "httplib2\__init__.pyo", line 1436, in request
  File "httplib2\__init__.pyo", line 1188, in _request
  File "httplib2\__init__.pyo", line 1123, in _conn_request
  File "httplib2\__init__.pyo", line 796, in connect
error: [Errno 10061] No connection could be made because the target machine actively refused it
2013-06-13 18:12:18,157 uim ERROR AggregateService failed for swd hoststatus
Traceback (most recent call last):
  File "uim.pyo", line 186, in GET
  File "utils\rest.pyo", line 36, in get
  File "utils\rest.pyo", line 33, in request
  File "httplib2\__init__.pyo", line 1436, in request
  File "httplib2\__init__.pyo", line 1188, in _request
  File "httplib2\__init__.pyo", line 1123, in _conn_request
  File "httplib2\__init__.pyo", line 796, in connect
error: [Errno 10061] No connection could be made because the target machine actively refused it
2013-06-13 18:12:18,484 uim ERROR AggregateService failed for swd launchtools
Traceback (most recent call last):
  File "uim.pyo", line 186, in GET
  File "utils\rest.pyo", line 36, in get
  File "utils\rest.pyo", line 33, in request
  File "httplib2\__init__.pyo", line 1436, in request
  File "httplib2\__init__.pyo", line 1188, in _request
  File "httplib2\__init__.pyo", line 1123, in _conn_request
  File "httplib2\__init__.pyo", line 796, in connect
error: [Errno 10061] No connection could be made because the target machine actively refused it
2013-06-13 18:12:20,528 uim ERROR AggregateService failed for swd hostswfwsummary

.....

[AlexWJ]

Same issue here. No idea where to look next...

[grayman001]

Hi,

I had this exact same issue. I uninstalled 7.2.2 and installed 7.1.1 Insight for Vcenter then checked and everything came good. Then I upgraded to 7.2.2 - had to re-enter my credentials and wait a little bit and it all came good.