HP Insight Control for vcenter installation error

[mjk136]

Installed HP Insight Control 7.2 for vcenter, but it failed and now I am in the situation that the installation do not work and I am not able to uninstall the software since the the uninstaller hangs. Any suggestions?

P.S. This thread has been moved from Community Feedback & Suggestions to ITRC HP Systems Insight Manager Forum - Hp Forum Moderator

[mjk136]

Manually deleted entries of the software in registry, and were able to reinstall the software. However it failed again on the same spot at the end of the installation. I got a dialog box, saying this is somehow normal but I have not found documentation of it. The error: "Installation of Hostconfiguration component failed" (see attachment). The HP Insight Control for vCenter HC Server service does not sart. I get error 1075 when trying to start it. An error in event viewer gives me error 7003: "The HP Insight Control for vCenter HC Server Service service depends on the following nonexistent service: HP Insight Control for vCenter Database Service"

[MarkusM]

Hi,

I had the same issue and the same error message with an upgrade from 6.x to 7.2.

Stucked in the same situation, cannot uninstall nor reinstall.

For me it was a "not supported OS" - I tried the upgrade on a Win2k3 host, with no luck.

So rtfm solved it, cause Win2k8 is necessary to run IC for vcenter.

=> Reinstalled server with 2k8, installed IC for vcenter, everything is running fine since then.

KR

[Biggles3309]

I'm having the same issue, but my OS is supported and removing everything fomr the registry has not helped, in fact it caused more issues tha tlooks like I will have to re-build the entire server.

Not impressed with this bit of software or the management plug-in for the 3PAR.