HP ProLiant Remote Monitor Service

[Bruce Nichols]

After installing PSP 7.80A I will get a message stating that a Service failed to start. In looking through the Services on the Windows 2003 R2 SP1 Server I see the HP ProLiant Remote Monitor Service has not started. If I try to start it I receive an error message stating that the C:\Windows\System32\cpqrcmc.exe file is missing. If I look at the cp007343.exe and extract the files there is no cpqrcmr.exe file included.

[Rob Buxton]

Not tried it with the R2 release but I found re-installing that component worked for W2K3.

It looks like there's a change in how this is installed and the new remove / install procedure doesn't seem to be quite there.

[Jimmy Rueedi]

Take the cp007314.exe out of the repository directory to install "HP ProLiant Remote Monitor Service" manually.

The PSP7.80A seems to be as buggy as the last one also....
:-(

Regards
Jimmy

[Yvonne Bueckert]

I experienced the same issue today. manually reinstalling it worked for me.

[Gary Connolly_1]

Hi,

when I installed PSP7.80A I got the same error , to fix the problem I went into HP management Agents -> Event notifier config and found it was cleared. I re-input the servername , e-mail address etc and now everything is back to normal.
regards,
Gary

[IvanForceville]

I have the same issue with Windows 2003 Ent Ed. R2 SP2 x64 with PSP 7.8

I installed the component manually and this seemed to fix it.