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Re: HP SIM 5.2 can't configure automatic event handlers / email settings

 
New Member

HP SIM 5.2 can't configure automatic event handlers / email settings

Hi,
I'm running HP SIM 5.2, and we are unable to configure automatic event handling or email settings. Under the Options, Events menu there is no menu item for Automatic Event Handling. Also, on my SIM home page, in the section for "Finish the Installation", if I try to run the links for configuring email or automatic event handling, nothing happens. Can anyone help?
2 REPLIES 2
Honored Contributor

Re: HP SIM 5.2 can't configure automatic event handlers / email settings

hi,

perhaps you need to look at the authorizations for your username in hp sim.

hth

New Member

Re: HP SIM 5.2 can't configure automatic event handlers / email settings

My user id has the All Tools toolbox for All Managaged Systems and CMS. In another domain where we are running SIM 5.1 I have been granted All Tools for All Managed Systems and Monitor Tools for CMS and I able to access and update both automatic event handling and email settings.