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HP SIM 7.1 to 7.2 Upgrade - service account credentials greyed out.

Ludwig Penny
Occasional Advisor

HP SIM 7.1 to 7.2 Upgrade - service account credentials greyed out.

Hi Guys

 

While trying to update HP SIM from 71. to 7.2 the service account info is incorrect as well as the DB instance name.

 

How do I correct this before the upgrade?

3 REPLIES
shocko
Honored Contributor

Re: HP SIM 7.1 to 7.2 Upgrade - service account credentials greyed out.

Hmm, thats odd. I wonder is it pulling this info from the DB. Can you post the installer log please? Was the service account changed in live chnaged at any stage?

If my post was helpful please award me Kudos! or Points :)
Ludwig Penny
Occasional Advisor

Re: HP SIM 7.1 to 7.2 Upgrade - service account credentials greyed out.

See Attached

Dennis Handly
Acclaimed Contributor

Re: HP SIM 7.1 to 7.2 Upgrade - service account credentials greyed out.

Your attachment is missing.  You may need a .txt suffix.

You can edit your post and attach with Post Options > Edit Reply