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тАО12-02-2014 10:30 AM - edited тАО12-02-2014 10:34 AM
тАО12-02-2014 10:30 AM - edited тАО12-02-2014 10:34 AM
Re: HP SIM 7.4 doesn't detect agent software status
Where did you assign the baseline in SIM or the VCA on the servers. If the VCRM looked good, did it also update to SIM under the baselines? Menu option Deploy> Software firmware baselines> Manage Software/firmware baselines.
Andrew
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тАО12-02-2014 11:39 AM
тАО12-02-2014 11:39 AM
Re: HP SIM 7.4 doesn't detect agent software status
I originally slected the support pack in the VCA. But I have since used Deploy Software/Firmware Baselines / both Manage Baselines and Track Versions - assigned, unassigned, reassigned, Options / Data Collection and Software Status polling. In VCRM I deleted the "invalid support packs", and assigned servers to the good remaining support packs. That's PSP 8.70 for the 2003 servers, and SPP 2014.09 for the 2008 servers.
Do these servers need a current SSH running? They mostly have what I think is an old version, maybe from the old SIM, some have it listed in the VCA, some don't; some don't have it installed.
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тАО12-02-2014 11:59 AM - edited тАО12-02-2014 12:03 PM
тАО12-02-2014 11:59 AM - edited тАО12-02-2014 12:03 PM
Re: HP SIM 7.4 doesn't detect agent software status
Hello again,
No SSH is not mandetory, recent snmp agent and template would be a a good idea. That is if the hardware also is recent.
Andrew
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тАО12-02-2014 12:46 PM
тАО12-02-2014 12:46 PM
Re: HP SIM 7.4 doesn't detect agent software status
The SNMP agent is the Windows Install Feature SNMP, and then whatever updates the Windows System Update Server puts on it. What do you mean "template"? The servers are a range of Proliant DL320's and 350's, mostly G5 and some G6, 7, and 8.
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тАО12-02-2014 01:04 PM
тАО12-02-2014 01:04 PM
Re: HP SIM 7.4 doesn't detect agent software status
The template is a unix package, if you only have Windows servers you need the snmp managent agents and the Windows SNMP. The SNMP needs to be configuredfor the localhost and SIM server. Also configure the SNMP trap desgination as the sim servernaam or IP.
Andrew
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тАО12-02-2014 02:01 PM
тАО12-02-2014 02:01 PM
Re: HP SIM 7.4 doesn't detect agent software status
The managed server has a HP Insight Management Agent and a HP Insight Management WBEM Provider. SNMP Service has the CMS name or IP in trap destination and security. These are all working quite well still for the VCA to be communicating with the VCRM. I understand the VCA will be going away, so I'm trying to get SIM working with its baselines, and so far it's just a puzzle thatj's not together.
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тАО12-04-2014 01:05 PM
тАО12-04-2014 01:05 PM
Re: HP SIM 7.4 doesn't detect agent software status
The problem seems to be SIM in version 7.4 is supposed to replace VCA, but whatever it is doing different is not working. It gives me a "? - Unknown" for Software Status for every server. But I run the Version Control Agent, either directly on the managed server, or within System Management Homepage run from the CMS. The installation guide says you must configure the Baselines. I've done that. I can assign and unassign and reassign servers to the Baseline. The guide says run Configure and Repair Agents. For the VCA installation that fails. But what then? What is SIM doing now different from prefious versions, where the same Configure and Repair VCA installation would succeed? I'll attach a document of screenshots and further notes.
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тАО12-07-2014 11:43 AM - edited тАО12-07-2014 11:47 AM
тАО12-07-2014 11:43 AM - edited тАО12-07-2014 11:47 AM
Re: HP SIM 7.4 doesn't detect agent software status
Could you post a screenshot of your baselines in the VCRM?
Andrew
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тАО12-07-2014 11:53 AM
тАО12-07-2014 11:53 AM
Re: HP SIM 7.4 doesn't detect agent software status
Andrew
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тАО12-08-2014 09:07 AM
тАО12-08-2014 09:07 AM
Re: HP SIM 7.4 doesn't detect agent software status
In SIM now Manage Baselines gives me the error in the attached doc; event though the SMH on the SIM/VCRM server, and SMH on other ervers, seem to be communicating with the VCRM. More puzzlilng by the day.