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тАО07-04-2011 05:52 AM
тАО07-04-2011 05:52 AM
HP SIM - Configure and Repair Agents
I am trying to Set Trust Relationship by Certificate and get the following error
"HP Systems Insight Manager was unable to install the target's HP Repair Tool ser
vice. This could be caused if another instance of the tool is currently running
. Retry at a later time."
This is a Windows 2008 R2 and can confirm there is nothing to do with the Firewalls, I have done this successfully on other 2008 R2 boxes.
Thanks in advance.
OP
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тАО07-04-2011 12:43 PM
тАО07-04-2011 12:43 PM
Re: HP SIM - Configure and Repair Agents
Hi Ompee,
You problem is mainly related to User Account Control block the installation process, disable User Account Control and try again.
Check readme file README-HPSystemsInsightManager5.3withUpdate1
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01733894/c01733894.pdf
Page 15
Mahmoud Ibrahim
http://www.itmthoughts.com
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тАО07-05-2011 02:31 AM
тАО07-05-2011 02:31 AM
Re: HP SIM - Configure and Repair Agents
I am running HP SIM 6.3
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тАО07-05-2011 07:01 AM
тАО07-05-2011 07:01 AM
Re: HP SIM - Configure and Repair Agents
on the target server (to be managed) is the full PSP installed?
Is locally the System Management Homepage running fine? Be sure first that locally everything is well set up (SNMP settings!) before connecting SIM to it...
You can also use the Manage Communications option (Configure menu) from SIM to check if SIM is able to communicate with the target server via all protocols...
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тАО07-06-2011 08:55 AM
тАО07-06-2011 08:55 AM
Re: HP SIM - Configure and Repair Agents
OP
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тАО07-06-2011 09:30 AM
тАО07-06-2011 09:30 AM
Re: HP SIM - Configure and Repair Agents
What happens when you try to import the certificate when you are in the SMH on the server? There you can also manually import the certificate by entering the SIM server name...
Does your SMH sees the certificate of the SIM server?
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тАО07-06-2011 09:40 AM
тАО07-06-2011 09:40 AM
Re: HP SIM - Configure and Repair Agents
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тАО07-06-2011 11:24 AM
тАО07-06-2011 11:24 AM
Re: HP SIM - Configure and Repair Agents
If the certificate is in the SMH, this means that the SIM server is trusted... What is the issue then? Normally it should work like that?
What you can do additionaly is do a re-discovery of the server by HP SIM... SIM will detect the SMH with its certificate and will import everything in its database...
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тАО07-07-2011 04:32 AM
тАО07-07-2011 04:32 AM
Re: HP SIM - Configure and Repair Agents
I uninstalled OpenSSH and this has fixed the issue
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тАО03-11-2012 03:32 PM
тАО03-11-2012 03:32 PM
Re: HP SIM - Configure and Repair Agents
Hi Ompee i have the same problem.
You just unistalled openssh from HP SIM 6.3 CMS server?
Thanks