HP SIM Error: Target System cannot be polled

[Alain HONOREZ]

Hello,

I get this error on some servers:

HP SIM ->configure->manage communications->quick repair give this error:
Configuration of agents started, waiting for it to be completed.
Configure Agents and Providers (START) ...
Error: Target System cannot be polled

And "advice and repair menu" give:
HP SIM can only run SSH based tools. The system(s) do not have System Management Homepage (SMH) installed and system(s) that require a trust relationship are not configured to trust HP SIM

However SMH is installed and i use it.
Any idea because i am lost now ?
I have checked DNS,reinstalled ssh/openssl/wbem/sysmgtbase,...

Thanks.
Alain.

[Rob Buxton]

What about SNMP, have you checked that? ensure the HPSIM Server is an allowed host.
Can you ping, by name, from the HPSIM Server itself?
What happens if you run an Identify task against the server? That may give an idea of what protocols it can find.

[Alain HONOREZ]

This server is a parisc vpar hpux11.11.
After "mxnode -r -x force", i don't have anymore message "pooled fail" but i still can't get any graph with capacity advisor.
Each time i get "Error: No data has been collected for the specified workload."
I see that "SMH trust status is false" but i have specified to use it. SMH runs and SIM server certicate is found in "SMH->settings->security". I have run also SIM->configure->manage communications->quick repair->selected "Use an HP SIM WBEM certificate (good for 10 years". and selected " Set Trust relationship to "Trust by Certificate" "

result is ok but i can't still get graph profile :( (utilprovider is running)
Configuration of agents started, waiting for it to be completed.
Configure Agents and Providers (START) ...
Configuring SSH authentication (START)...
Configure SSH for host based authentication (DONE)................. [SUCCESS]

HP-UX configuration command (START)...
Configuring SNMP Settings (START)...
Stopping SNMP daemon...
snmpdm stopped
Trap destination address drt2.bc already in /etc/SnmpAgent.d/snmpd.conf
Restarting SNMP Daemon...
Start SNMP Master Network Management daemon
Start SNMP HP-UNIX Network Management subAgent
Start SNMP MIB-2 Network Management subAgent
Start SNMP Trap Dest Network Management subAgent
Delaying Start SNMP PCI FDDI Network Management subAgent
Setting SNMP trap destination / SNMP read community string (DONE)....[SUCCESS]


Set Trust relationship to "Trust by Certificate" (START) ...
Setting Trust for System Management Home Page.
Stopping System Management Home Page
Shutting down the System Management HomePage server ...
System Management HomePage server stopped.
Copying /var/opt/mx/tmp/drt2.bc.pem to /var/opt/hpsmh/certs
Changing Trust Mode to Trust By Certificate
Restarting System Management Home Page
The System Management HomePage autostart daemon is already running.
Successfully added this instance of HP SIM to trusted certificate list for for S
ystem Management Home Page.
Set Trust relationship to "Trust by Certificate" (DONE)............. [SUCCESS]


Sending test indication to HP SIM CMS (START)...
Sending test indication to HP SIM CMS. Check the Event List.
Send test WBEM/ WMI indication from the system (DONE).............. [SUCCESS]
Check event list for the test indication. If events are not in the event list,
check the trouble shooting section for WBEM events for more details.
HPUX configuration commands (DONE).................................. [SUCCESS]

Installing WBEM certificate....
Value is already set: optional.
Certificate added successfully.
WBEM certificate installation (DONE)............................... [SUCCESS]

Re-identifying system to get update information (START) ...
Re-Identification of system (DONE).............................. [SUCCESS].

Subscribing to WBEM / WMI indications ...
Subscribe to WBEM / WMI Indications (DONE)......................... [SUCCESS]



________________________________________




Starting identification process...
Checking for known running web servers.
Checking for System Management Home Page and other HP web agents.
Received a response from the system management homepage, this system supports SMH.
Checking for WBEM support on system.
This system has WBEM protocol support
This system has at least one SMI-S CIMOM installed
This system has a server CIMOM installed
Running WBEM rules based identification.
Got ComputerSystem WBEM/WMI data from the system
Running VM Identification
The system is not a VMware ESX Host, or WBEM credentials may not be specified, skipping VM Identification
Running WS-Man identification.
The system did not respond to WS-Management, verify credentials.
Checking for SNMP support on system.
The system responded to a SNMP request, it supports SNMP.
Running SNMP base Cluster identification using common cluster MIB.
This was not a system with the common cluster MIBs supported.
Running HP ProLiant management agent identification
System does not have the SNMP ProLiant Server (foundation) agents installed.
Checking if this system is supported by Insight Power Manager.
Insight Power Manager is not supported.
Running HP NetServer identification.
System supports the NetServer SNMP agent, adding system type
Running HP-UX SNMP identification.
System has the HPUX SNMP agents installed, adding system type.
Running SNMP System Type Manager identification.
Found matching SNMP System Type Manager rule, added as possible system type
Checking for DMI protocol support.
DMI is globally disabled, skipping DMI identification.
Running DMI System Type Manager identification.
The non Windows CMS cannot communicate with Windows DMI, skipping.
Running HP-UX DMI identification.
DMI is globally disabled, skipping DMI identification.
Running HP/Compaq Desktop identification.
The non Windows CMS cannot communicate with Windows DMI, skipping.
Running HP DMI Desktop identification.
DMI is globally disabled, skipping DMI identification.
Running Generic DMI identification.
The non Windows CMS cannot communicate with Windows DMI, skipping.
Checking for SSH protocol support.
The system supports SSH protocol
Running Storage identification.
Running HP Service Guard Identification.
The system is part of HP Service Guard cluster
Building system relationships.
Running limited data collection for common attribute.
Done with limited data collection, checking retrieved data.
The SSH is configured on this system
SMH trust status is false.
Running node communication diagnosis
System identification done with this system.

[Alain HONOREZ]

Hi,
Now it's ok after rebooting SIM server.