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тАО05-31-2010 01:56 AM
тАО05-31-2010 01:56 AM
HP SIM Manager 6 Email Authentication Error
I have v5.3 running on win2k8sp2 with no issues. I'm using SQL2005SP3 as database.
I tried to upgrade to v6, but Email won't work (both alert or test Email).
Everytime I tried to send a test Email, I got Email can not be sent, authentication error. but our Email server doesn't require authentication.
so I build a new win2k8r2 and install sim 6 directly. Still having same issue.
I have to say, how come HP will pass through this product without testing?
P.S: nothing in the log file either.
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тАО05-31-2010 02:33 AM
тАО05-31-2010 02:33 AM
Re: HP SIM Manager 6 Email Authentication Error
I just reinstalled hpsim5.3sp1 on my server. Email works!!!
I strongly suggest this is huge bug in new version. Please check!
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тАО05-31-2010 02:22 PM
тАО05-31-2010 02:22 PM
Re: HP SIM Manager 6 Email Authentication Error
Any one make the test email working?
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тАО05-31-2010 02:50 PM
тАО05-31-2010 02:50 PM
Re: HP SIM Manager 6 Email Authentication Error
There have been similar threads, so there may be an issue. The more info. HP can get on the issue the more they're likely to be able to fix it.
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тАО05-31-2010 02:59 PM
тАО05-31-2010 02:59 PM
Re: HP SIM Manager 6 Email Authentication Error
in my case is the same, the mail is not sent from the hpsim 6.0. what comes next "The email could not be sent: Authentication error" while the test from the webes runs smoothly. discarding relay problems.
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тАО05-31-2010 03:57 PM
тАО05-31-2010 03:57 PM
Re: HP SIM Manager 6 Email Authentication Error
Well, the service is free, but respond is slow and they don't really care it's really a bug or what.
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тАО06-02-2010 03:48 AM
тАО06-02-2010 03:48 AM
Re: HP SIM Manager 6 Email Authentication Error
just adding a note that i have 6.0 and its working fine for me.
mine is a fresh hpsim6.0 install. so did upgrade made it buggy? did you observe any alert in logs?
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тАО06-02-2010 04:51 AM
тАО06-02-2010 04:51 AM
Re: HP SIM Manager 6 Email Authentication Error
Upgrade installed on w2k8sp2. Same issue.
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тАО06-04-2010 05:38 PM
тАО06-04-2010 05:38 PM
Re: HP SIM Manager 6 Email Authentication Error
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тАО06-04-2010 10:55 PM
тАО06-04-2010 10:55 PM