Server Management - Systems Insight Manager
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HP SIM Remote Support.

Occasional Contributor

HP SIM Remote Support.



I have a question around the Remote Support Configuration and Services module in HP SIM.


I have discovered and identified a few servers so far and some are showing up as being monitored and others not. The same with the results of a Basic Collection task (see attachment).


My question is, what needs to be configured so that both the Monitoring and Basic Collection returns a Passed result?


The sytems have SNMP configured to send traps to HP SIM. They are configured with the correct certificate and are also configured to trust by certificate. I don't know what conditions need to be met for them to be successful.


Any help appreciated.