HP SIM - clearing alarms

[Lucky Luciano]

Hi

I've set HP SIM to monitor device, it sends critical alarm mail notification when device becomes unavailable, but how to "push" it to send also notification when device is available?

Thanks

[Daniel Leblanc]

You have to program it Option>Evant>Automatic Event Handeling>New Task.

Dan

PS:Tip on getting help in hp forum apply you're points in every messages in you're threads,it shows in you profiles 4 applied out of 15.Like this one

[Lucky Luciano]

Hi

this does not solve my problem, because I know how to get there as I set notification about critical events, but how to set it when I want to receive notification about cleared event?

Thansk

[Daniel Leblanc]

1# First thank you for all the points you applied for all the user #1.

2#I have tried to configure Option>Evant>Automatic Event Handeling>New Task>All event>All System>...next..next..>selecte CLEARED EVENT and EMAIL.

This should tell you by email when on event is cleared.

Dan

[Daniel Leblanc]

1# First thank you for all the points you applied for all the user #1.

2#I have tried to configure Option>Evant>Automatic Event Handeling>New Task>All event>All System>...next..next..>select CLEARED EVENT and EMAIL.

This should tell you by email when on event is cleared.

Dan

[Marc L Desjardins]

Try adding the event type "normal" in your email automatic event handler.

So for example, you should have triggers for:

Critical events
Major events
Normal events

You should then be notified that a device went from a critical to normal status.

[Lucky Luciano]

It is similar, but under selected event types it can be found as system inside manager event types system reachable and unreachable - from point of view of SIM. Works great