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HP SIM - clearing alarms

 
Lucky Luciano
Regular Advisor

HP SIM - clearing alarms

Hi

I've set HP SIM to monitor device, it sends critical alarm mail notification when device becomes unavailable, but how to "push" it to send also notification when device is available?

Thanks
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6 REPLIES
Daniel Leblanc
Honored Contributor

Re: HP SIM - clearing alarms

You have to program it Option>Evant>Automatic Event Handeling>New Task.

Dan

PS:Tip on getting help in hp forum apply you're points in every messages in you're threads,it shows in you profiles 4 applied out of 15.Like this one
Lucky Luciano
Regular Advisor

Re: HP SIM - clearing alarms

Hi

this does not solve my problem, because I know how to get there as I set notification about critical events, but how to set it when I want to receive notification about cleared event?

Thansk
I admire your fashionable running shoes!
Daniel Leblanc
Honored Contributor

Re: HP SIM - clearing alarms

1# First thank you for all the points you applied for all the user #1.

2#I have tried to configure Option>Evant>Automatic Event Handeling>New Task>All event>All System>...next..next..>selecte CLEARED EVENT and EMAIL.

This should tell you by email when on event is cleared.

Dan
Daniel Leblanc
Honored Contributor

Re: HP SIM - clearing alarms

1# First thank you for all the points you applied for all the user #1.

2#I have tried to configure Option>Evant>Automatic Event Handeling>New Task>All event>All System>...next..next..>select CLEARED EVENT and EMAIL.

This should tell you by email when on event is cleared.

Dan

Re: HP SIM - clearing alarms

Try adding the event type "normal" in your email automatic event handler.

So for example, you should have triggers for:

Critical events
Major events
Normal events

You should then be notified that a device went from a critical to normal status.

Lucky Luciano
Regular Advisor

Re: HP SIM - clearing alarms

It is similar, but under selected event types it can be found as system inside manager event types system reachable and unreachable - from point of view of SIM. Works great
I admire your fashionable running shoes!