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HP SIM keeps signing out

Yerun
Advisor

HP SIM keeps signing out

Recently I did a new install of HP SIM 7.2 on a Windows Server 2012 VM.
Now I have the problem, that HP SIM keeps signing me out. For example when making an Automatic Event Handling task or while trying to browse the Help function.
I did not make any change to Single Sign On or keepalivesettings or whatever.

Any ideas?

4 REPLIES
Andrew_Haak
Honored Contributor

Re: HP SIM keeps signing out

Hello,

Did you check your logfiles (mxdomainmgr)to check if SIM isn't crashing instead of logging you off?
Is the database local or remote?

Kind regards,

Andrew
Kind regards,

Andrew
Yerun
Advisor

Re: HP SIM keeps signing out

Checked the logs, some warnings but nothing apparant that point to it crashing or something.
At the moment the problem seems to have vanished but I'll keep monitoring it. Tnx.

It is a local database.

BPE
Esteemed Contributor

Re: HP SIM keeps signing out

I would try a supported browser.

I saw the behavior with MS IE 10 which is also not working with other HP products.

It seems to be in relation with some new security feature inside IE. 

Yerun
Advisor

Re: HP SIM keeps signing out

Thanks BPE. I think that must be the problem. I've been using IE10 as it comes with Server 2012.
But from my Windows 7 desktop, still with IE8 I don't see the problem.