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03-06-2012 10:41 PM
03-06-2012 10:41 PM
Hi,
Our company is using product of HP SIM 5.3, and I encountered a question,.There is a equipment in all server systems, and Its HS( Health status) displays major severity, but when I click it to check its detail to find system status is normal of the equipment.
I have verified all setting for it, I didn't find any cue.
could you please provide some suggestion?
Many thanks
Steven
Solved! Go to Solution.
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03-06-2012 11:42 PM
03-06-2012 11:42 PM
Re: HP SIM question
hi,
You can try to change the SMH data source and to check if the SMH will report any status.
What is the PSP version?
regards,
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03-07-2012 12:43 AM
03-07-2012 12:43 AM
Re: HP SIM question
Hi,
Because I just touch SIM, could you please explain further detail for your answer?
Such as: how to find PSP version and SMH data source?
many thanks!
Steven
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03-07-2012 01:19 AM
03-07-2012 01:19 AM
Re: HP SIM question
You also need to check the intervals at which SIM is polling the systems for hardware status. This is a task in SIM that run regularly to check the health of managed node.
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03-08-2012 12:09 AM
03-08-2012 12:09 AM
Re: HP SIM question
hi,
So far, the issue is still existing.
Someone can provides any suggestions?
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03-08-2012 12:20 AM
03-08-2012 12:20 AM
Re: HP SIM question
And adding some information, the server is VMWARE ESX sever, and there is empty in MP status,
and its ilo port' system name doesn't include host name(ESX server name).
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03-08-2012 06:25 AM
03-08-2012 06:25 AM
Re: HP SIM question
if it is a ESX Host and your Health Status is allways "Major" it could be because of the NIC Ports!
as long as you don't have every NIC Port connected or disabled (which you acutally cannot do in ESXi) HP SIM recognizes this as an Hardware Failure.
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03-08-2012 06:30 PM
03-08-2012 06:30 PM
Re: HP SIM question
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03-11-2012 07:31 PM
03-11-2012 07:31 PM
Re: HP SIM question
For your reference.
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03-13-2012 10:16 AM
03-13-2012 10:16 AM
Re: HP SIM question
Youd should check integrated management log if you have uncleared events there, from System Management Homepage ---> Logs.