Server Management - Systems Insight Manager
cancel
Showing results for 
Search instead for 
Did you mean: 

HP Sim 5.2 sp2 server unrechable alert

mhill
Occasional Visitor

HP Sim 5.2 sp2 server unrechable alert

We are running SIM 5.2 SP2 and we get Emails from SIM regarding unreachable systems,
but 2 Systems are still quiet during a reboot.
HP DL360g4p, actual HP PSP, all Agents,
SNMP Setup ok, fully function in HP SIM

Network is flat, same ip range, 1 swicht
ping from HP SIM Sever ok, Setup SNMP Settings
to minimal, (timeout 1, retries 1)

I tested a system with a continuous ping, it was reachable with less than 1ms response time from the server the sim is installed on
but we get no "system unreachable" event during a reboot on this 2 Servers.
Can anyone help me, any Ideas? Thanks
8 REPLIES
Rancher
Honored Contributor

Re: HP Sim 5.2 sp2 server unrechable alert

My guess is that the event is falling within the polling time. SIMS polls for hardware status every 5 minutes. If the reboot is right after the server has been polled, and it is back up within 5 minutes, it might not notify you. At least, this has been my experience. I set the "Cold Boot" trap to critical so I get motifications when a server is booted.
Rob Buxton
Honored Contributor

Re: HP Sim 5.2 sp2 server unrechable alert

Yep - I agree with Rancher, also if the server has not been correctly identified then the polling interval for non-servers is 10 minutes.

There's Rancher's suggestion, you can also increase the frequency of the hardware polling task.
mhill
Occasional Visitor

Re: HP Sim 5.2 sp2 server unrechable alert

Thanks both for help,

>increase the frequency of the hardware >polling task
where ? any special configfile or simple
fill in field , i didn´t find that


Rancher
Honored Contributor

Re: HP Sim 5.2 sp2 server unrechable alert

In SIMS, go to Tasks and Logs, View All Scheduled Tasks. Select the polling task you cand and then click Edit. You should be able to configure it there.
marsh_1
Honored Contributor

Re: HP Sim 5.2 sp2 server unrechable alert

hi,

in hp sim gui tasks --> view tasks then just select and edit the hardware polling task (3rd page 'schedule').

hope this helps

mhill
Occasional Visitor

Re: HP Sim 5.2 sp2 server unrechable alert

well done,
set lower time and get servershutdown event many thanks again
Rob Rugg
Advisor

Re: HP Sim 5.2 sp2 server unrechable alert

What time did you set for a polling time? I found that setting the polling to 1 min took 1 min 7 seconds to run.
mhill
Occasional Visitor

Re: HP Sim 5.2 sp2 server unrechable alert

Hi Rob,

i setup 2min and 1 replay
that works fine to me

regards mike