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HP Sim 6.0 event data missing

 
City_Blue
Super Advisor

HP Sim 6.0 event data missing

we have noticed over the past few weeks we are starting to get alerts sent to us with the events data missing. it shows the Event Identification and Details but no detail

any ideas.

we have a second site also running sim 6.0 but that works fine

cheers
12 REPLIES
OlivierV
Trusted Contributor

Re: HP Sim 6.0 event data missing

Hi.
We are having a similar issue with the trap 10005 - Rising threshold passed.
With the new SIM 6.0 CMS, the content of the email is : "No additional information was provided. The event or device was probably deleted."
With the old 5.3 CMS, the informations are normal.
I'll try to recompile the mib. Any information about this is welcome.
Markus M.
Trusted Contributor

Re: HP Sim 6.0 event data missing


Hi,

I have the same problem as Oliver with SIM 5.3.
Severity and Information is available, but no details..
TNakama
Occasional Visitor

Re: HP Sim 6.0 event data missing

hi,

this is Nakama from Japan.

I had the same problem with SIM6.0.

I had fixed this problem by applying MIB Update Tool Kit 8.40.
Louis Henninger_1
Regular Advisor

Re: HP Sim 6.0 event data missing

We have the same problem, thanks for the solution...

Louis
OlivierV
Trusted Contributor

Re: HP Sim 6.0 event data missing

Hello.
Also fixed with the 8.40 mibs. Thank you for the solution
City_Blue
Super Advisor

Re: HP Sim 6.0 event data missing

has not worked for me i am still missing the data
Markus M.
Trusted Contributor

Re: HP Sim 6.0 event data missing


did not work for me either,
not MIB Update Kit 8.4 nor 8.5...

anybody any more ideas?!
OlivierV
Trusted Contributor

Re: HP Sim 6.0 event data missing

Hello.
Well, Sim 6.0 has messed up a bit on my CMS. I have restarted the service, the log shows that it has re-imported all the mibs.
And now the datas are missing again from the message I receive.
I've ran the 8.40 update again -> no success this time
I deleted then imported the cpqhlth.mib file - not better.

I hope Sim 6.1b will repair that issue unless someone can give us a solution.
malco_1
Occasional Visitor

Re: HP Sim 6.0 event data missing

Any solution to this yet, as I also have exactly the same problem running SIM v6.1
City_Blue
Super Advisor

Re: HP Sim 6.0 event data missing

we updated all are sim installs to 6.1 and every thing is working again
malco_1
Occasional Visitor

Re: HP Sim 6.0 event data missing

Are you running 6.1 or 6.1b? Can you post the version and build date so I can compare.

My build version is C.06.01.00.00
build date 2010-07-19 07:48

thanks
Markus M.
Trusted Contributor

Re: HP Sim 6.0 event data missing


Finally I fixed it.
For me, only the following procedure worked fine:

- unregister cpqthrsh.mib
- delete cfg file
- recompile mib
- re-register

hope this works for you too.

kind regards
Markus