HP Version Control Repository Manager fails to update

[Peter Bentsnijder]

IF I try to update from HP VCRM the following error appears in the log.

The automatic repository update failed because an error occurred while retrieving the download site catalog.

Error for file: catalog.xml
Error code: 2147500037

Invalid HTTP status 404 trying to read file remote file ftp://ftp.hp.com/pub/softlib/software2/COL3293/catalog.xml.
Error downloading remote file ftp://ftp.hp.com/pub/softlib/software2/COL3293/catalog.xml to local file C:\hp\hpsmh\data\webapp-data\vcrepository\catalog.xml.


If I Check the URL, the file is not on the FTP server.

Anyone has the same problem?

P.S.This thread has been moved from Insight Remote Support>general to ITRC HP Systems Insight Manager Forum-HP Forums Moderator

[c.wolf]

I got the same error since
25. Jan. 2011 08:00

manually I get error
550 /pub/softlib/software2/COL3293/catalog.xml: No such file or directory.

code 550 = "permission denied"

In Directory ftp://ftp.hp.com/pub/softlib/software2/COL3293/ only exists 2 Files:
catalog.cab
and
catalogindex.xml

The Cab File contains the missing catalog.xml

[Peter Bentsnijder]

I am not sure if that is the same file.

And how do you import it?

[c.wolf]

I don't know how to extract these files into the install dir of vcrm.
I think HP have to correct the files on the ftp-server.

[Dennis Handly]

>c.wolf: The cab File contains the missing catalog.xml

All three files are there today.
That .cab file does have the other two files and it compresses them for a much faster download.

[Peter Bentsnijder]

The file catalog.xml is placed back in the ftp location.

VCRP updates again. :-)

Thanks Dennis. (Assuming you did have something to do with it.)

[Dennis Handly]

>Thanks Dennis. (Assuming you did have something to do with it.)

No, just two ships passing in the night. :-)

[c.wolf]

Hi,
now I have problems downloading updates:

Message The automatic repository update process encountered an error while obtaining one or more files from the download site.
Additional Data
Downloaded file: cp014381.exe
Downloaded file: cp014385.exe
Error for file: cp014395.exe
Error code: 2147500037

Invalid HTTP status 404 trying to read file remote file ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-sys/p1095365151/v66183/cp014395.exe.
Error downloading remote file ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-sys/p1095365151/v66183/cp014395.exe to local file F:\Repository\cp014395.exe.
Error for file: cp014397.exe
Error code: 2147500037

Invalid HTTP status 404 trying to read file remote file ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-sys/p747117276/v66185/cp014397.exe.
Error downloading remote file ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-sys/p747117276/v66185/cp014397.exe to local file F:\Repository\cp014397.exe.

since Problem with catalog.xml solved, some updates were successful downloaded. Now I get Message 550 when I try download manuell.

[c.wolf]

Please reopen this thread.

[Peter Bentsnijder]

@C.Wolf

For your issue you should be creating a new tread for it.

But,
I have the same log entry. It is not really a problem. They removed the files because there was a bug in it.
If you look at the ftp link one level higher, you will find a newer version.