HPSIM 6.1 Webserver not reachable

[sam_193]

is it remote database or local database?

[arrowbroker]

It´s a remote database.

[sam_193]

can you post hpsim.log file from c:\? and result of mxgetdbinfo command? and then try to ping to remote database and see if ping responds fine?

[arrowbroker]

Here is the log. The ping is ok.

[arrowbroker]

Here is the mxgetdbinfo.

[sam_193]

can you also please post initconifg.log? Thanks!

[David J Atkinson]

I don't know how much help this is, but I've checked your config file against my SIM server. The "Unable to calculate 'WebServicePort', using default '8080'" seems to be a new addition to HP-SIM v6. I don't think it is related to your problem. We get esentially the same output/warnings/etc up to the last line in your mxdomainmgr.0.log file

Here's the equivelent and next line from my logs:

26 Sep 20:56:37,483 INFO [HPSIM_DEBUG] [Status-0] (main) MxdbpopulationStrategy Reading file : /etc/opt/mx/config/criteria/Tr
ayCriteria.xml
26 Sep 20:56:37,489 INFO [HPSIM_DEBUG] [Status-0] (main) MxdbpopulationStrategy Reading file : /etc/opt/mx/config/criteria/di
sctaskluidcriteria.xml

it looks almost like there's something wrong with the data in your database and/or the permissions. Clearly the database credentials are correct and you can access the database (SIM completes the database checks). Has HP-SIM been working? are you adverse to re-running mxinitconfig and mxoracleconfig (ie. starting again)?

FWIW, we're running SIM v6.0 on SLES-10 with an external Oracle DB (10.2.0.4.0 - 64bit)

[Change_happens]

i just checked your first attachment.. looks like SIM was running to make it up... that was either restarting because of some problem.

check if you have several mxdomainmgr.X.log where X is 0,1,2,..15

please upload mxdomainmgr.1.log as previously log file was in process i didn't see any error.