HPSIM license and support

[rubygarg]

Hi,

Do we need to have license and support for HPSIM installation.

[Andrew_Haak]

Hello there,

You can get the HP SIM licence for free here :

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPSIM-LIC

Kind regards,

Andrew

[rubygarg]

Do HP supports on HPSIM? 

If we have any issue regarding HPSIM then HP wld help us?

Thanks

[Andrew_Haak]

If i read the HP support site right:

1.   Purchase Insight Control Suites (having 1-year 24x7 Technical Support embedded with the license purchase). 2.   If the question is Insight Remote Support Advanced related then HP SIM will be supported as it pertains to Remote Support Advanced with a Hardware Warranty or Hardware Contract.

So my gues is that you have to have a machine no older than 90 day or the above. The 90 days is found in this piece of text:

First 90 days: HP provides warranty support for HP Systems Insight Manager for the first 90 days from date of purchase.

But then you don't buy SIM, so i would just give it a go, you can always ask your question here if you like.

The information I found can be found here : http://h18004.www1.hp.com/products/servers/management/hpsim/techsupport.html#support

Just give support a try, the worst that can happen is that we will see you again here ...

Kind regards,

Andrew