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HPSIM service does not start up after changing the CMS password. Remote Oracle Database is used.

nakash
Occasional Visitor

HPSIM service does not start up after changing the CMS password. Remote Oracle Database is used.

I have installed HPSIM on my Windows Server 2003 with Remote Oracle Database configured. Recently, I had to change my system password. I stopped HPSIM service, changed my system password, used mxpassword -g option to modify the MxDBUserPassword and tried to start HPSIM service. But it didn't start and threw the following error:

Error 1069: The service did not start due to logon failure.

mxpassword -g option works when the database is local(SQL), which is bundled with HPSIM. But while using Remote Database, it doesn't work. What is it that I am doing wrong here? Would appreciate any help regarding the above.

Thanks