HPVA - Overall software status error.

[mGokul]

Hi

I see that HP VCA displays over all software status - "Unable to collect Installed software, SNMP agents not running"

on all machines, but only on one machine I can see the installed software.

The CMS server is Windows 2008 R2. with MS SQL express edition.

I am  running HP SIM 7.2.1 on windows

The clinets are mixed versions of RHEL 4,5 and 6.

Any help will be greatly appriciated.

I tried to restart the service hp-snmpd-agents, snmpd, hpsmhd, hpvca,

clicked change settings and reconnected to the vcrm

still the same.

[Andrew_Haak]

Hello,

Can you readout all information on the system managenent page? When you can't read the software it can't show the available software. You could also check if all snmp-agents are running. Type service snmp-agent status to see if all ssubagents are running.

Kind regards,

Andrew

[mGokul]

Hi Andrew

I checked all the agents in server and its up and running. (hp-snmp-agents & sub agent, hpvca, hpsmhd, snmpd, health etc).

I restarted all the agents and clicked change settings, connected to the vcrm and refreshed the inventory.
 I see nothing happened.

From the system management home page, I noticed that HPVCA section is in question mark.

[Andrew_Haak]

Hello again,

Did you upload a SPP to the repository and did you configure this SPP as the baseline for the VCA agent ?

if the VCA is not configured or the baseline is not defined the VCA stays blue.

Kind regards,

Andrew

[mGokul]

Hi Andrew

I have uploaded the SPP to the repository, I have assigned the hosts to the baselines.

The server can connect to the VCRM using the user name and password provided.

The server is able to differentiate the PSP packages installed. But the firmwares.