Server Management - Systems Insight Manager
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HW Status will not refreshed

M. Hofstetter
Frequent Advisor

HW Status will not refreshed

I have 2 Servers in "critical health status" in HP SIM. But when i check them there is all ok. The "Hardware Status Polling for Servers"-Task run all 5 Minutes without problems. I tried also to start the Task manually but the 2 Servers are still in "critical health status". Any ideas?

4 REPLIES
Joel Rubenstein
Honored Contributor

Re: HW Status will not refreshed

To fix this problem go to Tasks and Logs --> View All Scheduled Tasks. Select the "Hardware Status Polling for Servers" task, edit the task making no changes. This will correct the problem.

The fix will be in SIM 5.0 SP3.
M. Hofstetter
Frequent Advisor

Re: HW Status will not refreshed

I tried this, followed the wizard and finished the "edit" Task without changes, but nothing change with the 2 Servers in "critical health status".
Joel Rubenstein
Honored Contributor

Re: HW Status will not refreshed

SIM will also display a critical status on a server if the Insight agent on that server is returning that status.
M. Hofstetter
Frequent Advisor

Re: HW Status will not refreshed

After deleting the servers in the SIM and a manual Discover the servers are back in "normal" Status. So it seems there is a bug in the HP SIM not in the Agents.