Home Page :Status NONE on Intergrated Agents, Others&MP

[KLEIN67]

I've installed many times HP SIM 7.51 on XX servers. But I've a problem on a server , it don't detect Agents... The Homepage is incomplete ????

See the attachement...

Can you help me please ?
Regards,

[Rich Purvis]

If you have the agents installed then I would suggest you check and make sure that SNMP is installed an running. Most of the agents are dependent on SNMP.

-Rich

[KLEIN67]

Thanks for all,
But SNMP is already installed on server.

What else ?

[Rich Purvis]

Then the Proliant agents are possibly not running. Do you see them in the list of services running on your system? Also, what server is this? There are some 100-series systems that do not run the Proliant agents.

-Rich

[Mikael Rönnbäck]

Also make sure the snmp community strings are correct, if you for example have been changing snmp passwords and/or access rights to the webpage you will also end up with the same result, i.e. no items showing.

Another time you may have incomplete results on the homepage is if the version control agent is configured to point at a version control repository that is not responding quickly enough, then you get timeouts and subsequently incomplete info.

[KLEIN67]

IT WORKS !!!!

Finally I reinstall only 2 exe file cp006373 and cp006463 to psp7.51 agent...