Host name not being displayed

[Steve dodd100]

Hi,

I am using SIM 5.3 and have recently added 4 Fibre switches. Two are at the same site as the CMS and use the same range of IP addresses as the CMS (180.10.n.n). The other two are at a remote site and have an IP address of 10.100.n.n

I am able to happily manage all four switches but those at the remote site are displayed by their IP addresses instaead of their Hostnames.

I have edited the system properties changing the preferred name to the hostname but they are still being displayed by the IP address in SIM.

Any ideas anyone?

Regards

Steve

[Eddie J. Garza]

HP SIM uses DNS to get the names. Try manually making entries into your DNS server for the switches.

[City_Blue]

look at your reverse lookup's make sure you have one for each of your switches

also you might need to extend your timeout and retries in the Global Protocol settings.

i had a simaler issue with a remote site and both these did the trick