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Server Management - Systems Insight Manager
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ILO board not associating with server in SIM

 
Mikael Rönnbäck
Super Advisor

ILO board not associating with server in SIM

I have a problem in the overviews in SIM, my ILO boards are not associating themselves properly with the devices. If I look at the details on a server the ILO board is there but not in the overview.
See screenshots for a better explanation, have masked servernames/adresses and circled items in red where interesting.
12 REPLIES
Mikael Rönnbäck
Super Advisor

Re: ILO board not associating with server in SIM

Here's the details, didn't know how to attach two files in same message.

Re: ILO board not associating with server in SIM

Hi Mikael,

You might wanna check the ILO settings. There is 1 special setting that makes the server and ILO appear together in HP SIM.

On the SNMP/Insight Manager Settings tab:

Check the "Data Return" so that it's set to Enable. Otherwise the server and ILO will appear as 2 different items within HP SIM and together.

BR
Johan S.
Mikael Rönnbäck
Super Advisor

Re: ILO board not associating with server in SIM

Thanks for the idea but data return is already either set to "enabled" (or "high" depending on RILOE/ILO type and firmware.)
Mikael Rönnbäck
Super Advisor

Re: ILO board not associating with server in SIM

Maybe I should specify to look at second screenshot, the ILO board associates with the server in the details, but not in the overviews, so it should really be a SIM problem not an agent or ILO problem.

(Additionally the current server+ILO settings have worked before in SIM 5.0 SP3, current version is SIM 5.0 SP4)
Craig G.
Occasional Contributor

Re: ILO board not associating with server in SIM

I've got the same type of problem. ILO associates on the Servers screen but RILOE(1/2) does not.
Mikael Rönnbäck
Super Advisor

Re: ILO board not associating with server in SIM

For me unfortunately it applies to all boards whether they are RILOE1,2 or ILO, also regardless of BIOS versions etc so I still believe this must be an error in SIM itself.
Albert Austin
Esteemed Contributor

Re: ILO board not associating with server in SIM

Hi Mikael,

Dont agree that this is an issue with SIM 5 sp4 as I have got all iLO's associated just fine in my environment.
Could you tell us more about your SNMP/Insight Manager Settings tab in iLO and also do you have iLO addresses configured for discovery.

Albert
Mikael Rönnbäck
Super Advisor

Re: ILO board not associating with server in SIM

>Could you tell us more about your SNMP/Insight Manager Settings tab in iLO and also do you have iLO addresses configured for discovery.

Certainly, anything in particular ?

Anyway, the ILO board is set up with the SIM server as SNMP destination, ILO alerts are enabled, forward alerts are enabled, enable pass-thru is enabled (that's default I believe).

And "Insight Manager Web Agent URL" is set to point to the local server.

In addition, all ILO boards are configured for Directory (and local) authentication, DNS servers and WINS servers are correctly configured and as shown in the second screenshot SIM does receive the information if you look at the server details so the ILO board is obviously able to communicate with SIM.

In addition SIM is set up for automatic discovery of the subnet where we keep out ILO boards.

Firmware on the boards is the latest version (well not all, but at least those I use in this troubleshooting so that can be eliminated as a source of problem).

Warren Tsang
Occasional Visitor

Re: ILO board not associating with server in SIM

I've recently come across the same problem as well. I have a mixed environment (different iLO Firmware revisions) and I confirmed all the iLOs were configured correctly. I also have HPSIM5 SP4 installed and it was running fine for the past 2-3 months. Then all of the sudden, one day, I logged in and it was the same thing as you described. Any luck?
Aravindh Rajaram
Honored Contributor

Re: ILO board not associating with server in SIM

I get all the associations right. I'm intersted in knowing the version of the management agents installed on the servers...
Warren Tsang
Occasional Visitor

Re: ILO board not associating with server in SIM

Tried to install HPSIM SP5 and ran a scheduled Identify on all Managment Processors and Servers.

Everything is fine again. Try giving that a shot...
Mikael Rönnbäck
Super Advisor

Re: ILO board not associating with server in SIM

Well, status for those who asked is that I had the problem with no associations for about 2 months, then SP5 was released and I scheduled an update for the upcoming tuesday night (we can only do maintenance at those hours) to see whether that would help.

The day before the intended upgrade I logged in and found that all associations suddenly were in place.

I have no clue as to why and what has suddenly started working or completed, but since then it has kept on working so I haven't really had the energy to try to find out more about it, I'll just close up this thread since I'm now reminded of it. :-)