IML: Logs don't get the status "repaired" automatically

[Ulrich Jahn]

Hello,

i have some problems with my SIM and the IML.
The SIM-Hardware Status of some servers are Major. The System Management Homepage shows, that all Harwade Components are okay (green)!

But the Integrated Management Log (IML) is Major! In the past, if i have an hardware error, and then the problem is solved, the logs in the IML will get "repaired" automatically. But now there are some servers, where the Logs are still Major, although the hardware status is okay!

I hope, somebody can help me! Thanks!

[ramesh_naik_]

Hi Ulrich,

Few question that needs to be answered:

1. Model of the servers
2. Operating system installed.
3. PSP version.

I would recommend to update the Insight Management agents for the server and then check whether the logs in the IML will get "repaired" automatically.

Hope it works!!!!!

Regards,
rmn

[Ulrich Jahn]

Hey,

thanks for your quick reply!

There are a lot of servers, about 15 i think.
All Servers have Windows Server 2003 installed.
We have ProLiants DL385G1 and DL380G4 with this error. The PSP version is 7.3 or 7.4!

Do you think an update to 7.51 will solve the problem?
I have testsystems here with PSP 7.4/7.51 and there the Logs will "repair" automatically!

[ramesh_naik_]

Hi,

It is always better to keep the PSPs and the insight management agents to the latest version.

But since we are concentrating on this issue with IML, we would update the latest Insight management agents only from:
http://h18023.www1.hp.com/support/files/server/us/download/24565.html

They have some enhancements which have resolved the issues with IML logs.

So give it a try!!!!!!

Regards,
rmn

[Ulrich Jahn]

I have updated the Agents on 2 testsystems. I will keep an eye on my problem now...

If the logs will "repaired", i check the update on my problem servers with the persons in charge, because the update will need a reboot.

Thanks for your help!. If it will work, i write here a reply.

[ramesh_naik_ · Accepted solution]

Yes, the update would require a reboot.

Just check that and confirm.

All the BEST!!!!!


Regards,
rmn

[Ulrich Jahn]

i owe you an explanation :)

at this time it works with the 7.6 agents!
thank you for your help!

[Ulrich Jahn]

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