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IRS event status stays submitted

amdghaza2
Occasional Contributor

IRS event status stays submitted

I have a couple of events that were generated by ProLiant Gen8 that stays 'submitted' in the Hosting Device dashboard, but when I look at HPSC dahsboard they are already closed.

 

Other events (from G7 hardwares) shows closed in the Hosting Device dashboard when they were closed.

 

Hosting Device version (framework version 7.0.8):

Event Log Monitoring Collector (ELMC)   6.4.0.17 6.4.0.17  

HP Insight Remote Support Content Update Release   7.0.8.2 7.0.8.2  

HP Systems Insight Manager (HP SIM) Adapter   7.0.8.82 7.0.8.82  

Insight Remote Support Application Patch   7.0.8.0171 7.0.8.0171  

Third-party Source Code   7.0.8.82 7.0.8.82  

WMI Mapper   7.2.1.0 7.2.1.0

1 REPLY
marcelkoedijk
Frequent Advisor

Re: IRS event status stays submitted

same issue here with sim7.3 / IRSS 7.0.9