Insight Control for vCenter - 'Navigation to the webpage was canceled' error

[Raymond_61]

Hi there,

I've just installed the Insight Control for vCenter 7.11 plugin on a client's vCenter 5.1 server.  The installation seemed to work fine and I was able to get it to pick up the EVA (P6000) - but when I click on any of the new tabs in the vSphere Client, I get an IE 'Navigation to the webpage was canceled'.  I've tried disabling proxy settings, adding the vCenter server name to Trusted Sites zone, disabled IE ESC and Protected Mode - but no luck.  Any ideas?

thanks

Ray

[Raymond_61]

Still battling with this issue guys... any suggestions?

[shocko · Accepted solution]

Make sure you trust all SSL certs used for vCentre and the IC plugins. Import them into your trust store on your workstation and that should do it.

[Raymond_61]

Shocko, you're the man!!  Thanks!  All I had to do was browse to:

https://myvcenter:3504/

... and then click on the padlock and install the certificate to the Trusted store, and then restart the vSphere client.  At last!!!!  Thanks a mil!

[shocko]

No problem , glad to be of some help :)

[Raymond_61]

Shocko, I just noticed that the plugin gives error still if i use vSphere client from any machine other than vCenter, even if I import the vCenter cert.

You mentioned also importing certs for the Insight Control plugins - how would i get to those?

[shocko]

Most of the plugins are web based and have a URL you can browse and download the Public certs from that URL. Make sure to restart IE afer importing any certs.

[Raymond_61]

Hey shocko, it turns out it was failing from another remote server because I had a proxy enabled in IE without an exception configured.  But I definitely needed the cert installed as well for this to work. Thanks again!