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тАО04-03-2008 02:40 AM
тАО04-03-2008 02:40 AM
Insight Control is not installing over SIM. (service account credentals are not valid)
SIM is using SQL 2005 full edition.
it was installed using special domain account DOMAIN\hpinsight.
This domain account was added to local Administrators group.
SIM is working correctly.
All SIM services are starting using this domain account.
i have tried to install Insight Control (ICDVD-2.10-en) over SIM, but failed
(examine screenshot)
2) recently i've upgraded SIM 5.1 SP2 to SIM 5.2
Again, i've tried to install Insight Control (ICDVD-2.21-en)
But this error occured again.
The question is.. Why IC failes to install?
Domain field is blank, but it SHOULD NOT be !
i am typing password 100% correct.
i've tried to create local user named "hpinsight" and added him to Administrators.
i've backed up globalsettings.props and tried to set other user.
But this error is occuring over and over again.
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тАО04-03-2008 07:18 AM
тАО04-03-2008 07:18 AM
Re: Insight Control is not installing over SIM. (service account credentals are not valid)
can try installing SIM form setup.exe find in ICDVD in hpsim folder. just to see more on this issue?
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тАО04-04-2008 12:05 AM
тАО04-04-2008 12:05 AM
Re: Insight Control is not installing over SIM. (service account credentals are not valid)
i'm trying to install Insight Control Management.
ps: i was able to successfully install SIM 5.2 over SIM 5.1 SP2 (upgrade)
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тАО04-08-2008 09:02 PM
тАО04-08-2008 09:02 PM
Re: Insight Control is not installing over SIM. (service account credentals are not valid)
ICM not able to detect domain name correctly. Check Entry (for hostname)in database.props? if not then add it there and try.
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тАО04-09-2008 05:05 AM
тАО04-09-2008 05:05 AM
Re: Insight Control is not installing over SIM. (service account credentals are not valid)
and i have not modified them since first installation.
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тАО04-09-2008 08:52 PM
тАО04-09-2008 08:52 PM
Re: Insight Control is not installing over SIM. (service account credentals are not valid)
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тАО04-09-2008 09:33 PM
тАО04-09-2008 09:33 PM
Re: Insight Control is not installing over SIM. (service account credentals are not valid)
service accounts are not valid
(attached)
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тАО04-09-2008 10:35 PM
тАО04-09-2008 10:35 PM
Re: Insight Control is not installing over SIM. (service account credentals are not valid)
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тАО04-09-2008 11:00 PM
тАО04-09-2008 11:00 PM
Re: Insight Control is not installing over SIM. (service account credentals are not valid)
i have tried:
1) logging on using DOMAIN\hpinsight
2) creating local user "SERVERNAME\hpinsight" with the same password and granting hin local admin permissions
2) modifying database and global properties so the local account is used.
(my domain was already specified here)
3) switching all SIM services to be running using local account
4) changing two slashes to one slashe in the properties files
("DOMAIN\\hpinsight" to "DOMAIN\hpinsight")
... no luck
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тАО04-14-2008 07:26 PM
тАО04-14-2008 07:26 PM
Re: Insight Control is not installing over SIM. (service account credentals are not valid)
Thanks,Ajay