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Insight Management Agents won't install on DL360TG5 under W2K12R2

Vague Assumption
Frequent Advisor

Insight Management Agents won't install on DL360TG5 under W2K12R2

As noted in the screen shot attached, I can't seem to get cp023853.exe to install under W2K12R2 on a DL360G5.  What do I need to fix this?

 

Thanks in advance,

 

Bob H.

2 REPLIES
Suman_1978
HPE Pro

Re: Insight Management Agents won't install on DL360TG5 under W2K12R2

Hi,

 

This server does not support Windows Server 2012.  Max it supports Windows Server 2008 and 2008 R2.

http://h17007.www1.hp.com/us/en/enterprise/servers/supportmatrix/windows.aspx

 

 

You may try to download and install this new version of the same file, if the server/OS accepts.  10.20.0.0(15 Jun 2015)

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=MTX_c8d4b5186c2a4737ada0e3b63b

 

 

Thank You!
I am a HP employee
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Vague Assumption
Frequent Advisor

Re: Insight Management Agents won't install on DL360TG5 under W2K12R2

Suman:

 

That did seem to fix it.  If you don't hear from me, you can tell other folks that the new file works on DL360 G5's!

 

Thanks.