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Insight Manager Password Change

Al Ward
Occasional Visitor

Insight Manager Password Change

My Insight Manager password is due to expire and I need to change it. I use the same account and password on my managed servers so I need to change them, too so everything is in sync. How do I change the password in Insight Manager to be the same password as the local system account on the management server?
3 REPLIES
Numy
Frequent Advisor

Re: Insight Manager Password Change

If you are using the latest SIM I believe you can follow this troubleshooting step from the sys-book:

After installing HP SIM, I changed the Windows administrator password and can
no longer sign in to HP SIM.
Solution: If you have SQL Server installed locally, verify that it is running. If it is not running verify
the logon credentials. The service login credentials could have changed. The HP SIM service is
registered to run under the credentials used during installation. To resolve this issue:
1. Change the MSSQL service password:
a. In Windows, open Services (Control Panel->Services).
b. Locate the MSSQL service and select Properties.
c. Select the Logon tab, and change the password.
d. Restart the MSSQL service.
2. Change the HP SIM service password:
a. In Windows, open Services (Control Panel->Services).
b. Locate the HP SIM service, and select Properties.
630
Troubleshooting
c. Select the Logon tab, and change the password.
d. Restart the HP SIM service.
3. If you are using OpenSSH on Windows Server 2000 or 2003, change the OpenSSH Server
service password:
a. In Windows, open Services (Control Panel->Services).
b. Locate the OpenSSH Server service, and select Properties.
c. Select the Logon tab, and change the password.
d. Restart the HP SIM service.

Here's the link to the SYS-BOOK as well: http://h10018.www1.hp.com/wwsolutions/misc/hpsim-helpfiles/sys-book_5.pdf (The above info was from page 630)
Numy
Frequent Advisor

Re: Insight Manager Password Change

I'm also including another document that I stumbled on looking for another issue that may help. Look on page 9 under "Changing Passwords" section:

http://h10018.www1.hp.com/wwsolutions/misc/hpsim-helpfiles/hpsim_5_changing_the_SystemName.pdf
C0nner
Advisor

Re: Insight Manager Password Change

/clap

Thanks for this post. It helpped me out.