LogicalDisk BusyTime Failed (19008)

[Eichinger Sebastian]

We have this Problem with PSP 7.51a.

Has someone tried to change the RAID controller settings to 100% "read chache" and solve this the problem?

[sandeep_raman]

Hello Eichinger,

Whats the:

# Server model
# Os
# Smart array controller

SRH

[Eichinger Sebastian]

Server ML370 G4
OS W2k3
SA 642

[sandeep_raman]

The latest smart array controller firmware ver 2.74 cured the problem for me.
See if it makes a difference on your server.

http://h18007.www1.hp.com/support/files/storage/us/download/26499.html

SRH

[Eichinger Sebastian]

Okay I'm on 2.68

I will try it as soon as posible

Sebastian

[sandeep_raman]

Sure,please do not forget to post the outcome.

[Eichinger Sebastian]

I have update both controller on this server,
SA642 and 6400 to firmware 2.74 form 2.68.

But I get the same messages:

Event Name: LogicalDisk BusyTime Failed (19008)
Event originator: mgag11
Event Severity: Critical
Event received: 23-Jan-2007, 02:32:02

Event description: The LogicalDisk BusyTime performance property is set to critical.

Disk Instance: D:
Disk Busy percent: 97


What can I try else?
Should I also use the latests PSP?

Sebastian

[Eichinger Sebastian]

Today I get following message at a server restart:
1734-Slot 1 Drive Array Disk Drive(s) Responding to Incorrect SCSI ID
Back up Data, Replace faulty drive, Reconfigure array and Restore SCSI Port 1: SCSI IDs 4, 5

see attachment MGAG11-HD-Error.jpg

I have update the HD firmware from HPB7 to HPBC on this HDs (BD14687B52)

What could be wrong?

Sebastian

[sandeep_raman]

Hmmm,wierd.

# If it loads the Os thereafter,attach the HP Adu log
# Screenshot from HP Acu of both physical and logical view
# What was the reason for the server restart?

SRH

[Eichinger Sebastian]

It's also weird for me!

But the OS starts.
You will find the ADU-report.zip, the ACU-logic.jpg and the ACU-phys.jpg in the attached ADU-ACU.zip.

Teh reason for the restart was the upgrade from PSP 7.51 to 7.70.

Sebastian