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Logon Failers after SIM 5.0 password change

Insight Manager
Occasional Visitor

Logon Failers after SIM 5.0 password change

I'm getting Login Failed Authentication after I changed the password for SIM 5. I already changed mx password and modified four files located in c:\program files\hp\insight manager\config\ directory. I also revised the DSN database files to match with the new service account.

Insight Manager starts without any issues, but it keeps on trying to authenticate with its previous service accounts for some reason. The account is locked-out after a minute of starting SIM.
2 REPLIES
ramesh_naik_
Esteemed Contributor

Re: Logon Failers after SIM 5.0 password change

Hi,


The last 2 posts replies in the below forum might work for you....

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1008079

Regards,
rmn
ramesh_naik_
Esteemed Contributor

Re: Logon Failers after SIM 5.0 password change

Hi,

Just found this document in case you have not seen this:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00760083&jumpid=reg_R1002_USEN

Hope this works!!!!!

Regards,
rmn