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Monitoring is disabled

 
ROSS HANSON
Regular Advisor

Monitoring is disabled

In HPSIM 6.0 there is one tape library that I am unable to monitor. The error message is as follows:
Current monitoring state: Disabled
(This system cannot be monitored.)

I try to activate the monitoring of the tape drive but all the radio buttons to setect are grayed out. The library is a MSL6030
Ross Hanson
3 REPLIES
Rob Buxton
Honored Contributor

Re: Monitoring is disabled

I'm guessing it's been detected via something else and is not directly available on the network?
So HPSIM will not be able to assess whether it is up / down if it cannot access it directly.
ROSS HANSON
Regular Advisor

Re: Monitoring is disabled

No, actually, it is online and CAN be accessed. I have 4 other MSL libraries and all of them get accessed the same way. Just this one and I cannot get any logs from the library
Ross Hanson
Markus M.
Trusted Contributor

Re: Monitoring is disabled


Hi,
what Rob means is, the MSL seems to be discovered in-directly by i.e. the backup server. SIM did not get any direct connection to it.
Check if you can see a network name and/or a IP address in system details.
If not, run a discovery on the IP.
regards
Markus