New install of HP SIM 7.3

[shocko]

I had HP support on 3 times now and making no progress. They tried to modify the IC 7.3 media to include the older JTDS driver form IC 7.2 but no joy. I'll keep you posted. I really think HP should pull the media for the time being.

[Richard_K]

nice, i have the same error. I have remove all Versions all SQL Databases and fresh install.. not working.

I want to go backward to 7.2.   but it is not possible. It says.. a newer Version already Installed...

• How can i override it ? Or what registry entry must be delete that i can reinstall 7.2 Version ?

[Andrew_Haak]

Hello Richard,

I would guess an uninstall is needed before installing an older version of HP SIM. Only SIm itself should be enough. WMI, SMH and VCRM can remain on the system. The only thing you need to do after installing SIm is point to the correct VCRM in SIM after installation.

Kind regards,

Andrew

[Richard_K]

Thank you Andrew,

but i have all uninstalled. Directory Cleaned under Programm Files/HP   but if i start Setup  (7.2)  it says " a newer Version already installed"

I think it search any Key in Registry

[SDLW721]

Same issue here , 

========== Begin Initial Configuration Record ==========
-------------- Operation = Configure
-------------- Installing Version = C.07.03.00.00
-------------- Date = donderdag 30 januari 2014 12.48 u. CET
-------------- User = s_sim
-------------- Host = hpsim.my.local
-------------- Locale = English (United States)
-------------- Operating System = Windows Server 2008 R2
-------------- Database Type = MSSQL

Configuring Server Components (14):
1. Node Security File
..Done
2. Server Property File
..Done
3. Server Authentication Keys
..Done
4. SSH Keys
..Done
5. Status Property File
..Done
6. Task Results Output Cleanup
..Done
7. Database Configuration
Connecting to database ..
ERROR - Connection to the repository server failed.
...Failed
Exception :Configuration failed to complete due to the following exception:
Connection to the repository server failed.
Completed with error.

Details can be found in the log files at: D:\Program Files\HP\Systems Insight Manager\logs
-------------- Date = donderdag 30 januari 2014 12.49 u. CET
-------------- Operation = Configure
========== End Initial Configuration Record ==========

Any news ? progress

[Andrew_Haak]

Hello Richard,
The tree to delete should be:
HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\Systems Insight Manager

But that is for the 7.2.0 version, check if an other installation used an other tree..

Kind regards,

Andrew

[Richard_K]

Hi, i have now reinstall 7.2. 

Thanks for registry entry. But it was an other. It say HP Insight Managemant was newer.. not System Insight Manager... a little different.

Back to the update Problem. What i see, that 7.3. can not connect to the SQL Server

System Log says:

SSPI handshake failed with error code 0x80090302, state 14 while establishing a connection with integrated security; the connection has been closed. Reason: AcceptSecurityContext failed. The Windows error code indicates the cause of failure

Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.

And we see  that are user "SA" has only rights in SQL 2008 ...

[CHARL13]

Exactly the same issue here.  I'm glad it's not just me.

[shocko]

Still waiting on resolution. One methond that might work is reverting to running SIM unde a local account. I'm using a domain one. 

[Richard_K]

Hi,

we have it use with local  account, and don't work.

We have try to install our own SQL server and give all local accounts rights in SQL Servers, so thats not only the SA User are have the rights.

But same error.. SIM can not connect to database.

It does not matter whether we have performed a new installation or an update