Notice: Upgrading ESX 3.01 to 3.02 then trying to remove the HP Agents 7.7.0

[Dana Swanson]

Hi Everyone,

We recently upgraded a few servers not in our farm yet from ESX 3.01 to ESX 3.0.2.

I just tried to uninstall the HP Management Agents 7.7.0 on a ESX server that was upgraded to ESX 3.0.2.

The new version of ESX is preventing the un-install.

Here's the error message:
---
# ./installvm770.sh --uninstall

HP Insight Manager Agent 7.7.0-50 Installer for VMware ESX Server

This script will now attempt to remove the HP Insight Manager Agents
Do you wish to continue (y/n) y

Verifying VMware ESX Server version [FAILED]

Installer does not support the VMware ESX Server version

Check hpmgmtlog for additional information
---

Just wanted to let everyone know to un-install the HP agents first before upgrading to ESX 3.0.2.

Dana

[David Claypool · Accepted solution]

Dana, you should be able to edit the line

SUPPORTED_VERSIONS=

in the shell script to include 3.02 so that you can use the script to uninstall...

[Dana Swanson]

Thanks Dave!

That's great I'll give it a try.

Dana

[Dana Swanson]

Thanks Dave!

That worked out great.

For other people out there here's what the line looked like and what it was changed to:

#List of ESX Server versions that this package supports

SUPPORTED_VERSIONS="3.0.0 3.0.1"

Change to:

#List of ESX Server versions that this package supports

SUPPORTED_VERSIONS="3.0.0 3.0.1 3.0.2"

Thanks!

Dana

[Dana Swanson]

David Claypool's solution fixed this issue.

Edit the install script that's not running, for example installvm770.sh

Append the current OS version to the SUPPORTED_VERSIONS= line

For Example:

Change:

#List of ESX Server versions that this package supports
SUPPORTED_VERSIONS="3.0.0 3.0.1"

to

#List of ESX Server versions that this package supports
SUPPORTED_VERSIONS="3.0.0 3.0.1 3.0.2"

Thanks Dave!