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12-13-2011 03:52 AM
12-13-2011 03:52 AM
OSScout returned failure 5 for InstallService
Hello,
I'm a new SIM user.
I'm trying to deploy PSP to a new windows 2008 R2 x64 test server (domain member)
All the accounts used for this action are at least domain admin.
we've already deployed HP version control agent and HP system management homepage without any parameter (with /silent only)
In the global protocol settings everything is checked.
when I'm trying to deploy psp.
I get the below error:
Starting OS Scout
Remote Target is Windows Host
OSScout returned failure 5 for InstallService
Target Update Failed
Starting OS Scout
Installed Components: None.
////////////////////////////////////////////////////////////////////////////////
// Exit Code for Target 172.17.2.15: -1
// HP Smart Update Manager for Target 172.17.2.15 Finished: Tue Dec 13 2011 12:10:47
don't know what to do as failure 5 is possibly a permission error. But all the accounts are domain admin
thank you
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12-13-2011 04:54 AM
12-13-2011 04:54 AM
Re: OSScout returned failure 5 for InstallService
additional information
-UAC is set to lowest level
-Firewall is off.
-no additional software is installed (like openssh)
when I try to quickrepair the trust relationship
I get the following error
HP Systems Insight Manager was unable to install the target's HP Repair Tool ser
vice. This could be caused if another instance of the tool is currently running
. Retry at a later time.
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12-13-2011 05:57 AM
12-13-2011 05:57 AM
Re: OSScout returned failure 5 for InstallService
ok the error was related to the service account created for sim not being administrator on the target system,
trying to configure target system now.
Thank you