PMP Upgrade credentials not valid

[John_1056]

When trying to install PMP411 prompts me for Service Login Credentials. the Username, Domain and DB server fields are greyed out and the password I type in is rejected. I've changed the password so I know it is right. Is there a way to change this service account or set up PMP again from scratch? I did the uninstall, so there are no services running but setup still seems to see the old configuration and ask only for the password and not username, etc.

[pkrai]

I think another thread:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1034509

will give you the required answer for your problem.

Thanks.

[John_1056]

I'd seen that one too. It did solve my problem. I commented what I'd done too.

Thanks for your reply.