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PMP installer detecting wrong domain for service account.

 
David_943
Advisor

‎11-28-2007 09:00 AM

‎11-28-2007 09:00 AM

PMP installer detecting wrong domain for service account.

I'm trying to install PMP 4.5. Unfortunately, I can't get past the service account credentials screen. All field (username, database server) are detected properly with the exception of the domain field. For the domain, it has detected the HP SIM server name itself (rather than the domain the HP SIM server is a member of). It does not allow me to change the field so I am stuck and cannot install.
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David_943
Advisor

‎11-30-2007 07:30 AM

‎11-30-2007 07:30 AM

Re: PMP installer detecting wrong domain for service account.

Had to change the WindowsInstallUserName entry in the globalsettings.props file for HP SIM to reflect a domain account (I used the HP SIM service account). I believe HP SIM was originally installed using the local (non-domain) Administrator account. Changing this entry resulted in the PMP installer correctly populating the domain field.
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