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11-09-2017 06:25 AM
11-09-2017 06:25 AM
Problem changing the send email address on event handling
I have some events which i've setup to email out, but we're changing out email addres the events should get mailed too. When i try to edit the task i get a message saying i'm not authorised and that happens with every account i try to use. I saw on another thread this is a issue on SIM 7.6 which were running
Anyone know if there is a file i can manually edit to change the address its been sent to.I've attached a screenshot of event i used to have to some EVA's. The box in red is the address i wish to amend for this event. Please note i have to HP SIM servers and about 4 monitor events i need to change
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11-23-2017 03:34 AM
11-23-2017 03:34 AM
Re: Problem changing the send email address on event handling
So has no one found a fix for this in the past?
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12-07-2017 11:15 AM
12-07-2017 11:15 AM
Re: Problem changing the send email address on event handling
This has been a bug for at least a year now. I get around it by specifying an event collection, saving it, and then editing the same rule again, specifying use event attributes. Still waiting for a fix.