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Problem changing the send email address on event handling

 
cesarpegado
Valued Contributor

Problem changing the send email address on event handling

I have some events which i've setup to email out, but we're changing out email addres the events should get mailed too. When i try to edit the task i get a message saying i'm not authorised and that happens with every account i try to use. I saw on another thread this is a issue on SIM 7.6 which were running

Anyone know if there is a file i can manually edit to change the address its been sent to.I've attached a screenshot of event i used to have to some EVA's. The box in red is the address i wish to amend for this event. Please note i have to HP SIM servers and about 4 monitor events i need to change

2 REPLIES
cesarpegado
Valued Contributor

Re: Problem changing the send email address on event handling

So has no one found a fix for this in the past?

SL1
Visitor

Re: Problem changing the send email address on event handling

This has been a bug for at least a year now.  I get around it by specifying an event collection, saving it, and then editing the same rule again, specifying use event attributes.  Still waiting for a fix.