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тАО02-16-2007 02:52 AM
тАО02-16-2007 02:52 AM
Problems logging into HPSIM since upgrade to 5.1
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тАО02-16-2007 05:42 AM
тАО02-16-2007 05:42 AM
Re: Problems logging into HPSIM since upgrade to 5.1
Solution: If you have SQL Server installed locally, verify that it is running. If it is not running verify
the logon credentials. The service login credentials could have changed. The HP SIM service is
registered to run under the credentials used during installation. To resolve this issue:
1. Change the MSSQL service password:
a. In Windows, open Services (Control Panel->Services).
b. Locate the MSSQL service and select Properties.
c. Select the Logon tab, and change the password.
d. Restart the MSSQL service.
2. Change the HP SIM service password:
a. In Windows, open Services (Control Panel->Services).
b. Locate the HP SIM service, and select Properties.
630
Troubleshooting
c. Select the Logon tab, and change the password.
d. Restart the HP SIM service.
3. If you are using OpenSSH on Windows Server 2000 or 2003, change the OpenSSH Server
service password:
a. In Windows, open Services (Control Panel->Services).
b. Locate the OpenSSH Server service, and select Properties.
c. Select the Logon tab, and change the password.
d. Restart the HP SIM service.
Here's the link to the SYS-BOOK as well: http://h10018.www1.hp.com/wwsolutions/misc/hpsim-helpfiles/sys-book_5.pdf (The above info was from page 630
Look on page 9 under Changing password
http://h10018.www1.hp.com/wwsolutions/misc/hpsim-helpfiles/hpsim_5_changing_the_SystemName.pdf
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тАО02-16-2007 05:47 AM
тАО02-16-2007 05:47 AM
Re: Problems logging into HPSIM since upgrade to 5.1
http://www.hp.com/wwsolutions/misc/hpsim-helpfiles/sys-book.pdf
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тАО02-16-2007 05:51 AM
тАО02-16-2007 05:51 AM
Re: Problems logging into HPSIM since upgrade to 5.1
HP SIM 5.x stores the database password, so the HP SIM service account might be the same as the database account, or it might be different.
After changing the database password and the HP SIM password
If the database password and HP SIM service account passwords are changed, the following steps must be performed to gain access to HPSIM:
1. Stop the HP Systems Insight Manager service.
2. Update the HP Systems Insight Manager Services Properties page, under the Log On tab, with the new password.
3. Launch the MxPassword GUI by running the following command:
~HP\Systems Insight Manager\bin\mxpassword ├в g
4. Modify the password of the MxDBUserPassword key to reflect the new password.
5. Start the HP Systems Insight Manager service.
After changing only the database password
If only the database password is changed, the following steps must be performed to gain access to HPSIM:
1. Stop the HP Systems Insight Manager service.
2. Launch the MxPassword GUI by running the following command:
~HP\Systems Insight Manager\bin\mxpassword ├в g
3. Modify the password of the MxDBUserPassword key to reflect the new password.
4. Start the HP Systems Insight Manager service.
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тАО02-16-2007 06:18 AM
тАО02-16-2007 06:18 AM
Re: Problems logging into HPSIM since upgrade to 5.1
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тАО03-05-2007 12:25 AM
тАО03-05-2007 12:25 AM
Re: Problems logging into HPSIM since upgrade to 5.1
Trying to log in via an IE6 client requires three login prompts and then you get in. Once you're in and then log out, you can log back in needing only one attempt as long as you don't close the browser. If you close the browser, you need to go through the login process three times.
Firefox v1.5 has the same symptoms as IE6.
Firefox v2.0 works with only a single login always.
Besides using Firefox v2, which isn't our standard browser, does anyone have any ideas?
Thanks in advance.
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тАО03-05-2007 11:51 PM
тАО03-05-2007 11:51 PM
Re: Problems logging into HPSIM since upgrade to 5.1
The reason it worked with firefox v2 is that I wasn't using a shortcut! Duh me.
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тАО03-05-2007 11:53 PM
тАО03-05-2007 11:53 PM
Re: Problems logging into HPSIM since upgrade to 5.1
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тАО07-13-2007 01:25 AM
тАО07-13-2007 01:25 AM